Yes. Upload them to OpenAI Files (up to 1 GB per file) and the chatbot pulls cited passages from the relevant sections at request time. A donor asking what percentage of last year's revenue went to programs gets the actual number from your report rather than an invented one. If the report says 81 cents on the pound, the bot quotes 81 cents on the pound and links back to the source. No retraining or redeployment is needed when you upload a new edition.

It cannot process payments directly, but it can answer questions about gift levels, frequency, and deductibility, and link to your existing forms with the right amount and frequency preselected. The bot stays out of the payment flow, which is what your donation processor is for. Most charities use SleekAI as the conversational layer in front of GiveWP, Donorbox, or Charitable, with the existing checkout doing the heavy lifting.

SleekAI is sold as a standalone plugin or as part of the All Access Pass. If you are a registered charity, email us with proof of status and we will work something out. We have made arrangements for small literacy charities, conservation groups, and community foundations, and we are happy to do the same here. The API cost is paid directly to OpenAI, Anthropic, Google, or OpenRouter on your own key, so there is no per-message markup from us either way.

Display conditions let you switch the chatbot on or off by URL, date, post type, taxonomy term, user role, or logged-in state. During a quiet phase before a public campaign launch you can disable the bot on certain landing pages and re-enable it the moment the campaign goes live. Date-based rules avoid the need for a manual toggle on launch day, which matters when the launch is at 6 AM in a different time zone.

Yes. The system prompt and context adapt per language, and WPML or Polylang content is honored. A donor reading the French version of your program page gets French answers drawn from French content, with French citations. You can also set a language-specific tone, for example more formal in German and warmer in Spanish. Currency formatting in the system prompt can match the donor's locale rather than your headquarters.

Inside your WordPress database. Nothing is shared with Sleek or any third party beyond the API calls your key authorizes. You decide retention, you decide who in the organization can see logs, and you can purge old conversations on a schedule. Each log records the model name, token usage, and page URL, which is useful for spotting which program pages cause the most donor confusion and need a rewrite.

The system prompt can instruct the bot to escalate certain topics, like in-memoriam gifts, major-gift inquiries, or planned giving, to a named staff member rather than answering directly. A visitor asking about legacy giving can be routed to your planned-giving officer with an appropriate intake form, instead of getting a generic policy paragraph that does not reflect the conversation the donor actually wants to have.

Yes. After initial setup, the only ongoing maintenance is keeping program pages and FAQ content accurate, which you would do anyway. The chatbot inherits content updates automatically because it reads from WordPress at request time. A volunteer with editor access can update the system prompt, adjust presets, and review logs in under an hour a month, which is well within most small charity operating budgets.