Turn your existing FAQ library into a working chatbot in one mapping
SleekAI reads your FAQ questions and answers directly from the post type or taxonomy your FAQ plugin already uses, so you skip the bulk export, the CSV cleanup, and the third party import wizard. Bring your own OpenAI, Anthropic, Google, or OpenRouter API key.
Your FAQ is already structured, use it
Most teams have spent years building a clean FAQ section. The questions are real, the answers are vetted, and the content is already organized by category.
The bot reads them live.
Generic chatbots fail here because they treat FAQs as data that must live inside their platform. SleekAI treats your site as the source of truth and the bot as a thin layer on top. The result is a chatbot that reflects your existing FAQ library on the first day, with zero export work and no copy paste.
Features
Editorial workflow intact
Whoever edits your FAQ today keeps editing it. Customer service leads, product managers, or support reps update entries in the same UI they already know. Every change goes live for the chatbot on the next user message.
Answers from your data
Map post titles, content, post meta, taxonomies or a WP_Query into the instruction, and the bot answers from what your site actually publishes.
Your model, your key
Use OpenAI, Anthropic, Google, OpenRouter or a compatible endpoint with your own API key. The provider bills you directly.
Where it helps
Day one chatbot launch
Sites with a healthy FAQ library can launch a useful bot the same afternoon. Map the question and answer fields, scope by category, and the bot is grounded in vetted content from the first conversation.
Replacing an old import bot
Already on a chatbot platform that required a CSV import? Switch to SleekAI and the bot starts answering from the live FAQ instead of a stale copy. No more reimport schedules and no more ‘is the bot up to date’ check ins.
Repeat questions
Answer the questions visitors ask every day from the pages and posts where you already answer them.
How SleekAI taps your existing FAQ data
Map your data
Choose the posts, fields, taxonomies or users the bot should know and reference them in the instruction.
Map question and answer fields
Tell SleekAI which field holds the question and which holds the answer. Optionally map category, tag, priority, and any other metadata you want to use as retrieval filters or sort keys. The mapping is declarative and lives in the chatbot configuration.
Scope retrieval per bot
A storefront bot might see all customer FAQs. A staff bot might also see internal facing entries marked for editors only. Same source data, different audiences, no duplication.
Launch and iterate
Drop the chatbot widget on the page and start serving real conversations. No reimport ever needed.
Why it matters
FAQ libraries are usually the single most accurate source of information on a website. They have been refined by years of customer questions and rewritten by people who know the business. Asking a chatbot platform to re ingest that content into its own database is asking for trouble.
Categories collapse, custom fields get stripped, links break, and the bot starts life with a snapshot that is already a step behind. Then the divergence problem starts. Editors update the FAQ on the real site, the bot still serves the old answer, and customers get conflicting information depending on whether they read the page or talked to the bot.
SleekAI removes that gap. The FAQ stays where it lives. The bot reads it live. Editors update content normally. Custom fields become sort keys, filters, or attribution lines. The launch experience is also better. There is no painful first day where you discover the importer mangled half your entries or that the category dropdown does not survive the round trip.
The bot inherits the structure your team already built. Time to value drops from weeks to an afternoon. Quality compounds because every FAQ improvement immediately benefits the bot. That is the kind of leverage WordPress sites should expect from any tool that claims to ground answers in their content.
Frequently asked questions
Can the bot answer beyond the FAQ when needed?
Yes. Mix FAQ retrieval with retrieval from docs or product descriptions. The system instruction tells the model to prefer FAQ entries when a match exists and to fall back to docs or a polite handoff when the FAQ does not cover the question.
How are FAQ updates propagated to the bot?
They are not propagated, they are read live. Every chat turn queries the current FAQ rows in the database.
What about FAQ entries with custom fields like priority or owner?
Map them. ACF fields, taxonomy terms, and custom postmeta can all become variables. Use them as retrieval filters (only entries marked verified), sort keys (priority high first), or even attribution lines (answered by Carol on the support team). The bot reflects the full structure your editors already maintain.
Does the bot link back to the source FAQ entry?
If your FAQ plugin exposes individual entries as URLs (most do via accordion anchors or single FAQ pages), map the permalink as a variable and the bot can include a link in its reply. Users get the chat answer and a path to the canonical source in one click.
Do I need to rewrite my FAQs for chatbot tone?
Usually not. The model rephrases the answer for conversational tone based on the system instruction. The FAQ stays as a vetted answer, the bot adds the warmth and brevity. If a specific FAQ is too long, the bot summarizes and offers a link to read the full version.
Which AI providers does it support?
OpenAI, Anthropic, Google and OpenRouter, plus custom OpenAI-compatible endpoints. You bring your own API key and the provider bills you directly.
Where does the chatbot get its answers?
From the WordPress data you map into its instruction: post titles and content, post meta, ACF and Meta Box fields, taxonomies, terms, users and user meta, or a WP_Query. Values resolve on every request.
Can it act on a visitor’s behalf?
No. A chatbot answers questions. It does not submit forms, create bookings, open tickets or send email; put the links for those steps in its instruction so it can point visitors to them.
Pricing
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
…or get the Bundle Deal
and save €250
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
SleekAI
SleekByte
SleekMotion
SleekPixel
SleekView
SleekRank
SleekTrack