No. SleekAI is configured to refuse veterinary diagnosis or treatment recommendations for any species. It refers symptomatic cases to your exotics emergency partner or to a same-day appointment, captures intake details, and helps with hours, services, and scheduling. The diagnostic line stays with the team.

Yes. The partner's name, address, phone, and hours are stored in custom fields and pulled into the system prompt. The bot surfaces them when exotic emergency keywords appear (fluffing, gaping, prolapse, paralysis, anorexia). Update the field if your partner changes and every conversation reflects the new contact.

Yes. Species, subspecies, sex, age, weight in grams, housing dimensions, UVB age, diet, and last fecal date are all variables. The bot runs an intake flow and writes the data through the JS API. The vet walks into the exam with husbandry documented, which materially improves first-visit quality.

Yes. Each service post has the species exam fee in an ACF field. Avian $95, reptile $85, ferret $90, small mammal $80, fish consult $120. The bot quotes the live number, never a guess. Update the price on the page and every conversation reflects the new figure automatically.

UVB bulb replacement schedules, substrate recommendations, and species-specific husbandry guidance come from your published care guides. The bot quotes the schedule (T5 every 12 months, T8 every 6) and notes that final calls about a specific enclosure happen at the appointment, not in chat.

The system instruction holds firm even when owners describe symptoms in detail. The bot acknowledges the concern, refuses dosing or treatment specifics, and routes to either a same-day appointment or the emergency partner depending on severity keywords. Vets report the consistent refusal actually improves owner trust.

Yes, with the right keyword list. A fluffed budgie, a wobbling hedgehog, a stargazing fish, a prolapsed snake, and a non-eating sulcata are all flagged as emergencies in the prompt. Generic bots miss these because they don't know what hiding illness looks like in a prey species.

Yes. Bird transport in a small dim carrier, reptile transport in a thermally insulated container, and rodent transport with familiar bedding are all covered in your care-guide posts. Owners get the right setup advice the night before, which reduces stress crashes during transport.