It links to your existing booking system rather than replacing it. SleekAI captures intent (which facial, which esthetician, which time window) and hands off to Boulevard, Vagaro, Mindbody, or any custom WordPress booking plugin to confirm. Capacity stays in the booking system, which avoids double-bookings. For studios that mirror their schedule into a WordPress custom post type, the bot can also quote live availability before the handoff.

Treatment ingredient lists go into ACF fields or a custom ingredients taxonomy. The bot reads them on every request, so when a pregnant client asks 'is the brightening facial safe,' it can flag retinol or specific acids and recommend the pregnancy-safe alternative on your menu. For ingredients you do not list publicly, configure the system prompt to defer to an in-person consultation.

Yes. Membership tiers, included treatments, rollover rules, freeze policies, and family-share rules go in the system prompt or live on a membership post type the bot reads. A prospect asking 'is the $99 monthly worth it if I come twice' gets honest math comparing membership to drop-in pricing rather than a generic upsell script.

Updates to your menu page, new seasonal facials, ingredient swaps, or price changes reflect immediately because SleekAI reads live WordPress content on every request. There's no re-training step and no risk of the bot recommending a seasonal facial that ended last month. For chains rolling out new treatments quarterly, this is the strongest argument against fine-tuned vendor bots.

Yes, multibot supports per-location bots, each scoped to that facial bar's menu, estheticians, and hours. Shared brand-level content (membership terms, gift card rules, cancellation policy) sits in a common knowledge pool. A client on the Brooklyn page gets the Brooklyn schedule; the same client on Manhattan gets Manhattan. Cross-contamination risk drops to zero.

Yes, useful for facial bars in tourist neighborhoods or multilingual cities. Replies come in the client's language even when your menu and esthetician bios are English-only. For a SoHo or Miami Beach location, this measurably broadens the walk-in pool, since someone who would not call in their second language will use a chat in their first.

Only if you configure it to. Light nudges (mentioning the monthly tier once a client books their second facial in a chat) work better than aggressive scripts. The bot's job is to convert a first-time walk-in into a returning client, not to oversell on the first message. Many bars find that honest pricing math earns more memberships than scripted upsells.

Configure the bot to acknowledge concerns without giving medical or diagnostic advice. Active breakouts and product recommendations are fine; medication interactions, skin conditions like rosacea flare-ups, or pregnancy-specific advice get deferred to an in-person consultation with a licensed esthetician. A clear refusal pattern protects both the client and the business.