Yes. Your published assembly menu covers IKEA, Wayfair, generic flat-pack, custom, and specialty categories. A customer listing 4 boxes gets honest per-piece pricing in chat with the visit total and time estimate, and the booking happens without a callback. The technician arrives knowing the load, not discovering it in the entryway.

Yes. IKEA, Wayfair, West Elm, Pottery Barn, Crate & Barrel, and other brands all have different assembly characteristics. IKEA is predictable, Wayfair varies wildly, West Elm hardware is hit-or-miss, Pottery Barn often runs longer than expected. The bot quotes by brand because the brand actually determines how long the assembly takes.

Yes. For multi-piece visits, cardboard haul-away is real value: 4 IKEA boxes fill a small SUV, and the customer's recycling bin can't handle it. The bot offers haul-away as an add-on at honest pricing, instead of leaving the customer with a curbside cardboard pile that becomes an HOA complaint.

Yes. Cribs, treadmills, exercise bikes, complex office furniture (sit-stand desks with monitor arms), modular wardrobe systems, and outdoor structures (gazebos, sheds, pergolas) all have specialty pricing and time estimates in the menu. The bot quotes them correctly instead of treating them as standard pieces and surprising the technician with 4 hours of unexpected work.

It surfaces the policy upfront. Missing hardware from the manufacturer isn't the assembler's fault but the visit still costs the customer time, so the bot explains the wait-vs-reschedule options. If the customer wants to source a replacement bolt locally during the visit, the technician can usually continue with the rest of the assembly, but the bot makes the expectation explicit before booking.

Yes. Apartment complexes with welcome programs, real estate agents with move-in coordination services, and corporate relocation managers often have volume pricing and dedicated scheduling. Multibot can scope a commercial-facing bot separately, or the main bot recognizes commercial cues and routes to contract pricing for repeat-account customers.

Into your WordPress logs so the dispatcher and technician have full context. Brand list, piece types, address, move-in date, special-handling notes, cardboard haul-away preference, and access notes all save to the customer record so the truck arrives ready.

The bot flags two-person requirements automatically for queen-or-larger beds, large dressers, sectional sofas, and any specialty pieces that require a partner. The dispatcher schedules two technicians for those visits at the right pricing, instead of sending one tech who arrives, can't move the dresser alone, and has to reschedule.