Yes. Pickup config (SSS, HSS, HH, P90, etc.) is usually a WooCommerce attribute or ACF field. The bot reads it directly. A buyer asking for a Strat with HSS gets the real HSS Strats in stock. For specialty pickups (Tim Shaws, Lollar P90s, Lollar Imperials), if the model has the pickup brand and type in the description or a dedicated field, the bot quotes that. Players asking by brand of pickup expect a real answer and the bot can give one when the data is there.

Vintage inventory usually has fields for year, country of origin, serial number, modifications, and any documentation. SleekAI reads those. A buyer asking for a 1965 Strat in Sonic Blue gets the real provenance notes from the product, not invented authentication claims. For shops that include letters of authenticity or original case-candy photos, the bot can mention those without inventing what is in them.

Yes. Refrets, restorations, setups, fret levels, nut replacements, and pickup swaps are all chargeable services that usually live as products or CPT entries in WordPress. SleekAI reads the price and the current queue lead time. A buyer can ask 'how long to refret and set up this Strat at the time of purchase' and get a real number plus a real cost. The work order is captured in the chat log.

The bot can guide a player through the trade-in description (year, model, condition, mods, finish wear) and capture it in the chat log. The valuation itself usually requires staff eyes on photos, so the bot offers to forward the description and photos to the trade-in desk rather than inventing a number. That keeps the bot honest and the staff in control of the actual offer.

Pedals and amps are standard WooCommerce products with their own attributes. SleekAI reads them like any other category. The bot can answer 'do you have a Klon clone with germanium diodes' or 'what wattage Vox AC30 do you have in stock'. For amp tubes, capacitors, and other service parts, those can also be exposed via WooCommerce if the shop sells parts, which the bot then surfaces in the relevant repair conversation.

Yes. Multibot lets you scope a bot per category. An electric-focused bot on the electric guitar floor, an acoustic bot on the acoustic floor, and a bass bot in the bass section. Each can have its own tone and its own emphasis (pickup talk on the electric bot, top wood and bracing talk on the acoustic bot). Display conditions cover URL pattern, taxonomy, and user role.

Yes. WooCommerce shipping zones are read directly and the bot quotes real rates and transit windows for the buyer's country. For guitars specifically, the bot also flags any case-and-packing surcharge if your policy charges one, and the duties guidance for countries with import VAT. International buyers expect surprise costs to be quoted upfront and the bot delivers that.

Everything stays in the WordPress database with model, token usage, and page URL. Trade-in conversations, tech-bay intake forms, and special-order requests all flow through WordPress where the rest of the customer record lives. For shops doing follow-up email when a specific guitar comes in, the chat log is the input list of wants without an extra wants-list product to maintain.