Yes. SleekAI reads your WooCommerce inventory live, so recommendations stay inside the products you actually carry. Out-of-stock SKUs get filtered before the prompt is built, and last-unit pieces can be flagged in the reply so a shopper knows to act. The catalog grounding also means brand names, material descriptions, and SKU references the bot quotes are exactly what the shopper will see in the cart.

The bot does not bypass your age-gate plugin, but it does quote your age-verification policy in chat when relevant and refuses to recommend purchase paths to visitors who have not verified. If the site uses a header-level age check, the bot stays consistent with that gate. Add the policy page to the knowledge base and any age-related question gets a direct policy reference rather than a guess.

Yes, when those restrictions live on your shipping policy page. Country and state-level rules for vape hardware, concentrate accessories, and certain glass categories get quoted accurately so shoppers in restricted regions are told before they hit checkout. For shops shipping internationally, the bot can reference the carrier-specific limits you publish on the shipping page.

Yes. Multibot plus display conditions lets a B2B bot live on /wholesale/ with qualifying questions about volume, license, and lead time, while the retail bot on /shop/ stays focused on individual shoppers. The two never bleed into each other, so a wholesale account does not get retail-priced quotes and a retail shopper does not get hit with minimum-order language.

Yes. The system prompt sets voice, and your product descriptions reinforce it via retrieval. Shops with a tightly curated, design-forward voice see the bot stay clean and editorial; shops with a more casual community tone get a chattier bot. The grounding data carries your shop's personality so the chat does not sound like generic vape-store copy.

Yours. SleekAI is bring-your-own-key for OpenAI, Anthropic, Google, or OpenRouter. For head retail with high seasonal swings (4/20, Halloween glass, holiday vape gifting), monthly spending caps in your provider dashboard keep costs predictable, and you can swap to GPT-4o-mini for routine catalog questions while reserving GPT-4o for complex compliance or premium-piece advice.

Yes for accessories (banger sizes, carb caps, dab tools, replacement parts) when those live in your catalog. The bot stays inside what you carry and references your published product education. It does not give medical or legal advice about concentrates themselves; that boundary stays in the system prompt so the bot steers clear of regulated claims while still being useful for the shopping conversation.

Conversation logs flag shoppers who asked about an out-of-stock or arriving SKU. Your team can email those leads when the restock lands. For premium pieces with limited allocations (artist glass, small-batch vapes), the log becomes a queue your buyer can route the first units to, which turns the chat into a soft pre-order system without a separate plugin.