We recommend not using the chatbot for PHI. SleekAI is a marketing-site chatbot for top-of-funnel questions, not a clinical communication tool. The bot can answer HIPAA process questions and route patient-facing or clinical workflows to the proper authenticated channel. Configure the system instruction to refuse PHI submission and steer users to your secure portal if they share anything sensitive.

The bot reads your trust center, security page, and BAA process documentation. It quotes documented controls and points buyers to your trust portal or compliance contact for the BAA itself. It will not invent SOC 2 audit dates or claim certifications you have not published, which is what compliance reviewers expect from a defensible answer.

Yes, as long as your integration docs are on the site. The bot reads the integration page and connector docs, including supported standards (FHIR, HL7v2, Vendor Services), data flows, and field mappings. When integration capabilities change, the bot picks up the update the next time the page is published, with no retraining step.

SleekAI itself does not run the calendar, but it qualifies clinic size, EHR, and primary use case in chat, then hands off to your existing scheduler (Chili Piper, HubSpot Meetings, Calendly) with that context attached. That keeps demo data in one place and avoids creating a parallel inbound channel sales has to monitor.

Yes. SleekAI supports multibot, so a suite spanning patient engagement, clinical workflow, and revenue cycle can run a separate chatbot per product, each scoped to that product's docs, pricing, and compliance posture. Cross-product confusion stays out of the conversation, which is especially important when one module is HIPAA-scoped and another is not.

SleekAI is a one-time WordPress plugin license. You bring your own OpenAI API key, so usage cost is just tokens, typically a few cents per conversation. For sites that route significant traffic to compliance and integration pages, the total cost stays meaningfully below seat-based healthtech chat tools that meter every visitor.

Yes, as long as the numbers are published. The bot reads case study posts and quotes specific clinic names, provider counts, and outcome figures (no-show rate, fill rate, time saved) with a link back to the study. It will not invent figures for studies it has not seen, which matters during procurement when claims are checked.

Yes. If a clinic visitor writes in Spanish, French, or any other language the model supports, SleekAI replies in that language. For patient-facing chat on a clinic site, this matters; for B2B healthtech marketing, the same multilingual capability serves international buyers without separate site builds.