Any plugin whose data lives in WordPress tables can be read. Paid Memberships Pro stores membership levels in wp_pmpro_memberships_users. MemberPress, Restrict Content Pro, and WooCommerce Memberships have similar tables. The bot reads the relevant fields by mapping them into the prompt; nothing about the plugin itself needs to change.

Yes, via the same payment gateway the membership plugin already uses. The bot calls a renewal endpoint you expose, which delegates to Stripe, Braintree, or your provider of choice. Card data is never seen by the LLM directly; the bot only sees a token reference and the result. Receipts and tax invoices are handled by the existing plugin flow.

The bot checks the card on file before processing a renewal. If it expires within the renewal period, it stops the flow, explains why, and links to a secure hosted card-update page. Once the new card is saved, the member returns to the chat and the bot completes the renewal. This catches the single biggest cause of failed renewals.

Yes. Cancellation and downgrade flows can be handled by the bot, with prompts that try to understand the underlying reason. If a member is leaving due to cost, the bot can offer a lower tier or a pause. If they are leaving for a real reason, the cancellation goes through cleanly with a clear final-access date and a thank-you note that keeps the door open.

Yes, because it reads the member's current tier. Generic FAQ pages list every benefit and force the member to figure out which apply. The bot only mentions what the member actually has, plus the next tier up if they ask. Benefit descriptions can be edited centrally in WordPress so updates flow through every conversation immediately.

The bot calculates the prorated difference and presents it as a clear number, not a billing-system rule the member has to parse. 'Upgrading from Professional to Pro Plus today costs 31 EUR for the rest of this term, then 219 EUR next year.' Members confirm and the upgrade is processed with the same gateway used for the original payment.

When a renewal fails for any reason the bot does not auto-retry. It escalates to a human with the conversation and the failure reason attached. This keeps your dunning policy in human hands while still removing the friction from the common path. Customer-success teams open the ticket with full context, not a vague payment failure alert.

Everything lives in your WordPress database. Renewals update the membership plugin's tables directly. Conversation logs are stored with model, tokens, and origin page in the SleekAI tables. You export, audit, or delete them according to your retention policy without involving a third-party support team.