No. The bot is configured to quote testimonials verbatim and to refuse to fabricate or paraphrase customer language. Quoting an invented sentence in a real reviewer's name would be a serious issue, so the system prompt explicitly disallows it. If no quote matches the visitor's filter, the bot says so honestly and offers the next-closest published quote, which is more useful than a made-up testimonial.

Yes, if reviewer roles are stored in your WordPress content. Each testimonial typically has a role custom field or a role appearing in the quote attribution. SleekAI reads those fields so a question like 'quotes from a head of marketing' returns matches across the wall. We recommend tagging each quote consistently so the bot has clean data to filter.

If your G2 and Capterra reviews are mirrored into WordPress (which most review widgets support), yes. SleekAI reads the local copies of the reviews along with their ratings and reviewer info. We do not recommend trying to scrape G2 or Capterra at query time; their terms forbid it and the data goes stale. A periodic sync into a custom post type works cleanly.

Yes. SleekAI supports multibot, so the partner testimonials wall, the customer testimonials wall, and the industry-specific testimonials clusters can each run a separate chatbot scoped to the relevant quote pool. Each starts with its own initial message and presets, matched to the cluster in question, so the conversation feels relevant from the first interaction.

SleekAI only reads what is published in WordPress. If a customer's quote, role, or company name has not been published, the bot has no access to it. This is the correct default; reviewer privacy and consent are usually carefully negotiated, and a chatbot exposing unpublished customer information would damage trust. The system prompt is configured to refuse requests for unpublished reviewer details.

The bot reads text content, so video testimonials with no published transcript are not directly searchable. We recommend publishing at least a short text summary alongside each video testimonial, both for accessibility and for chatbot usefulness. A two-sentence abstract per video transforms the video wall from opaque to searchable without significant editorial work.

SleekAI is a one-time WordPress plugin license. You bring your own OpenAI, Anthropic, Google, or OpenRouter API key, so usage cost is just the tokens, typically a few cents per conversation. Testimonial pages tend to be mid-funnel; the cost-per-conversation is paid for many times over by even a small lift in trial signups from prospects who found a matching voice.

Yes, if the source URL is published alongside the syndicated review. SleekAI reads URLs from your WordPress fields and can include them in chat replies, so visitors who want to verify a quote can click through to the original review on the third-party platform. We recommend storing the source URL alongside each imported review so the chatbot can offer it without inventing one.