Yes. SleekAI reads your live WordPress content, so the moment you update a getting-started doc, change a setup step, or launch a new add-on, the chatbot answers reflect the change. There is no retraining step and no manual sync. For teams iterating on onboarding flows, this matters because the chatbot stays in sync with the live docs without anyone having to remember to update it.

SleekAI does not run checkout or charge cards. It links the customer to your existing upgrade flow (account billing page, add-on cart, plan picker) at the right moment in the conversation. That keeps payment and tax handling running through your normal stack rather than through a parallel chatbot path.

Tone matters. The bot is configured to wait for the customer to ask about a capability before surfacing the matching add-on, rather than pushing upsells unprompted. Most customers appreciate context-aware suggestions because they answer a real question. We do not recommend turning the bot into a hard upsell machine; the conversion gain is in being helpful, not pushy.

By default, the bot scopes to the thank-you page it lives on, so a 'thanks for buying the Pro plan' page runs a bot that knows the customer is on Pro. For per-customer personalization (specific products, specific seats), you can pass context through the page's hidden fields or query params, which the bot picks up at session start.

Yes. SleekAI supports multibot, so the digital-download thank-you page runs a bot scoped to download and licensing questions, while the subscription thank-you page runs a bot scoped to onboarding and add-ons. Each starts with a different initial message and quick replies, matched to the purchase type.

SleekAI is a one-time WordPress plugin license. You bring your own OpenAI API key, so usage cost is just the tokens, typically a few cents per conversation. For thank-you pages where every conversation is from a paying customer, the cost-per-engagement is trivially low compared to the lifetime value of the customer answered well in their first minutes.

SleekAI does not directly write to your CRM or email platform. Your normal post-purchase flow (welcome email, CRM record, fulfillment) runs as it does today; the bot just helps the customer get unstuck on the thank-you page itself. Conversation logs in WP admin can be exported if customer success wants to review post-purchase questions in aggregate.

Yes, as long as your refund and cancellation policies are published. The bot quotes the live policy and routes the customer to the right cancellation flow if needed. Most customers asking on the thank-you page are seeking reassurance rather than actually wanting to cancel; the bot answering clearly tends to convert that question into staying.