Only as far as you publish them. If you note that your pho bo is Hanoi-style (cleaner broth, fewer aromatics) or Saigon-style (sweeter, more spices, hoisin and sriracha on the side), the bot quotes that. It can also handle pho ga, pho chay (vegan), and bun bo Hue as distinct dishes. It will not invent a regional pho style if you have not specified, which keeps answers honest.

Yes. SleekAI replies in whatever language the guest writes in. Vietnamese-speaking guests get answers in Vietnamese with your real dish names verbatim. English-speaking tourists get translated descriptions while the printed menu stays consistent. Many Vietnamese restaurants in diaspora cities see meaningful chat volume in both languages within the first week.

Peanut in hoisin-peanut sauce, peanut in goi cuon dipping, and fish sauce in nuoc cham are quoted explicitly from your menu tags. For peanut-allergic guests, the bot lists peanut-free dishes (most pho bowls, banh mi, plain bun) and recommends asking the kitchen to skip the peanut topping. For severe allergies, it routes to confirm with the kitchen because most Vietnamese kitchens use peanuts widely and cross-contamination is possible.

Yes for rice-paper wrappers (goi cuon) and rice noodles (pho, bun), assuming pure rice flour with no wheat additions. If your kitchen uses banh mi rolls, those are wheat-based and not gluten-free unless you stock a gluten-free option. The bot quotes which dishes are naturally gluten-free and which need adjustment. For celiac, it routes to confirm because shared fryers (banh xeo, cha gio) often contain wheat batters.

Yes. Pho chay, banh mi chay, bun chay, and tofu goi cuon are quoted from your menu if you publish them. The bot relays that pho chay uses a kombu-shiitake broth, that nuoc cham is replaced by a soy-lime dipping sauce, and that the bun chay uses fried tofu rather than meat. For dishes without an explicit vegan version, the bot recommends asking the kitchen rather than guessing.

Yes. SleekAI supports multibot, so each Vietnamese restaurant in the group runs its own chatbot scoped to that kitchen's pho style and banh mi rolls. A Hanoi-style pho house and a Saigon-style sister site each get their own bot with the right broth answers. Shared brand items like the loyalty program and cancellation policy can sit in a shared knowledge layer used by all bots.

SleekAI is a one-time WordPress plugin license. You bring your own API key (OpenAI, Anthropic, Google, or OpenRouter), so usage cost is just model tokens, typically a few cents per conversation. For a busy pho house doing 300 chats a day on GPT-4o-mini, the monthly run cost stays well below per-location chatbot SaaS pricing.

SleekAI does not connect directly to delivery or POS systems. The bot deep-links to your ordering page on Toast, ChowNow, Uber Eats, Deliveroo, or your custom WooCommerce checkout. For reservations it links to OpenTable, Resy, SevenRooms, or your form. The chatbot answers questions and routes intent while order and reservation capture stays in the systems your team already uses.