Yes. Each printing method is described on your methods page and the bot reads those descriptions. Letterpress is explained as a slight indent pressed into thick cotton paper, foil as a metallic or matte ink sitting on top, thermography as a raised finish that mimics engraving at a lower price point, and so on. The explanation is grounded in your actual published copy, not a generic Wikipedia summary, so the studio's voice carries through into the chat. Couples come away knowing what they would actually touch and see, which makes the consultation faster.

Yes. Each suite is a post with a structured price grid by quantity and a list of included deliverables. Add ons (details card, accommodations card, RSVP envelope, belly band, vellum wrap, wax seal, addressing) each carry their own per piece price. The bot computes the total for the actual guest list size, mentions the add ons that fit the brief, and respects the budget. Quantity tier discounts kick in cleanly because the math is structured.

Yes. Semi custom uses your existing designs with the couple's text plugged in, runs faster, and costs less. Full custom involves a designer from concept through final art, runs 8 to 12 weeks, and prices higher. The bot recognizes which path the couple needs from the brief and surfaces the matching tier. A couple with a tight timeline gets routed to semi custom honestly instead of being sold a custom project that will run late.

Yes. A timeline guide on your settings post tracks current backlog by method (letterpress 5 weeks, foil 7 weeks in peak, custom design +3 to 6 weeks). The bot reads the live field so the answer matches operations the day the couple asks. Peak season backlog moves week to week and the bot reflects the reality. Save the date, invitation, and day of paper timelines layer on top, with explicit mail dates recommended based on the wedding date the couple shares.

Yes. Programs, menus, place cards, escort cards, table numbers, signage, and welcome bag inserts each live as their own post type or taxonomy term. The bot quotes day of paper from the same catalog as the invitation suites, with consistent pricing and design language. Couples who order the invitation suite and add day of paper later get the same studio voice through to the wedding day. The bot also flags the 2 week lead time so day of paper does not run late.

Yes. The system prompt can detect custom design intent from the language (we want something completely unique, hand drawn florals, custom monogram, illustrated venue) and route the conversation to a longer intake. Custom design inquiries flow to a different consultation length (60 minutes instead of 30) and the bot captures concept references, color palette, and inspiration links before the call. The studio opens the consultation ready to talk concept rather than asking the same questions again.

Yes. Envelope liners, return addressing, guest addressing in calligraphy or digital, RSVP envelope addressing, and wax seal options each have their own line items. The bot quotes addressing per envelope and explains the difference between calligraphy by hand (typically $3.50 per envelope and 3 weeks of lead time) and digital addressing in a calligraphy font (typically $1.25 per envelope and same week turnaround). Couples leave knowing what each option actually costs and how long it takes.

Yes. The bot hands off to your calendar plugin (Amelia, Bookly, Simply Schedule Appointments) through a deep link with the consultation type and brief pre filled. The conversation log lands in WordPress with method preference, suite tier interest, guest count, wedding date, and mail target date attached. The studio opens the consultation with the brief already shared, which cuts the call from 45 minutes to 30 and converts more couples because the conversation focuses on design rather than vocabulary.