No. SleekAI is configured to describe IV drip options from your published menu (Myers cocktail, glutathione, NAD+, hydration, beauty) but never to recommend one for a specific person or condition. IV drip selection depends on medications, kidney function, pregnancy status, and current treatment, and that decision belongs to the on-site nurse practitioner or physician. The bot routes every IV booking through new-patient intake and a screening before the first drip, which is the safe default for any medical-aesthetic IV service.

Yes, and this is one of the most useful flows on a wellness spa site. The bot reads your membership pages and a la carte pricing, then walks visitors through the break-even based on their actual usage pattern. "Two sauna sessions a week" becomes "8 a month, $320 a la carte, vs $189 for the Recovery tier with unlimited sauna and 4 cryo sessions, so you save $131 a month." Update the prices on the page and the math updates with them, no retraining.

Yes. The bot is configured to explain the differences from your menu pages: whole-body cryotherapy is a 3-minute session at around -200°F in dry cold, cold plunge is 3 to 6 minutes in roughly 50°F water in wet cold, and the recovery effect, intensity, and contraindications are different. The bot also distinguishes infrared sauna from traditional dry sauna, contrast therapy from individual sessions, and float tank from red-light bed, so visitors get the right modality for what they are actually asking about.

The bot does not assess individual contraindications. Instead, it lists the standard contraindications from your published safety page (pregnancy, uncontrolled hypertension, severe Raynaud's, recent surgery, certain medications including beta blockers, cardiac conditions) and routes new-member intake through a 15-minute screening with the on-site nurse practitioner. The screening is the medical decision point, not the chatbot. This is the safe configuration for any wellness spa offering cryo, IR sauna, or IV drips, because individual fitness for those modalities is a clinical judgement.

Yes. Many wellness spas run a class side alongside the recovery side (breathwork, sound bath, restorative yoga, ice and breathwork combo classes), and the bot reads your class pages and pass options. It can answer about class types, instructor specialties, drop-in vs pass pricing, and how the class pass overlaps with the membership tier. Booking links pre-fill the class and time slot where your booking platform supports URL parameters.

Yes. SleekAI is multibot. Each location can run its own scoped bot on the same WordPress install, with separate menus, memberships, hours, and staff. The downtown location and the suburb location often have different services (only one might have a float tank or an IV bar), and the bot scopes per location through display conditions so the visitor always talks to the right local bot. Membership pricing can vary by location too, and each scoped bot reads only its location's pricing.

Yes, in your WordPress database. Each conversation stores the messages, the model used, token count, and the page URL. Retention is configurable. Most wellness spas keep raw chats for 30 to 90 days and forward intake summaries to their EMR or membership system through a webhook. Logs are also useful for refining the FAQ once a question repeats ("can I sauna pregnant", "NAD+ frequency", "cryo after a tattoo"), and the bot can be improved without retraining by just sharpening the underlying pages.

Yours. SleekAI is BYO API key. Bring an OpenAI, Anthropic, Google, or OpenRouter key and the model bills you directly with no per-message markup. For a single-location wellness spa the monthly API cost is usually $10 to $30 in actual usage, depending on traffic. GPT-4o-mini handles most wellness spa chats well; Claude Sonnet or GPT-4o for spas that want stricter adherence to the no-medical-advice boundary and the contraindication scripts.