AI chatbot for restaurant reservations: take bookings in chat
SleekAI binds to the rtb-booking custom post type and your reservation schedule, then answers visitor questions about menu, allergens, and seating times in chat using your own OpenAI, Anthropic, Google, or OpenRouter API key.
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Most restaurant chats end with: can I book a table?
Restaurant websites get three kinds of inbound chat. Hours. Menu and allergen questions. Reservation requests. The first two are easy to mishandle, the third is where revenue actually lives. A generic chatbot will happily answer Yes we have a vegan menu and then send the visitor back to the booking form to start over.
SleekAI is built to close the loop. The bot reads the Restaurant Reservations plugin's rtb-booking custom post type, the booking schedule and exception rules, the party-size limits, and the location postmeta if you are using the multi-location integration. It can answer about availability for tonight at 7pm for a party of four and then create the booking record on the visitor's behalf, the same way a host would.
The bot also reads your menu data, whether you store it as a custom post type, a structured page, or a JSON file. Allergen lookups, dish descriptions, and price ranges all become inline answers, so the same conversation that started with do you have gluten-free pasta ends with a confirmed reservation on the books.
Workflow
How SleekAI plugs into your reservation site
Map the booking schedule and rtb-booking
Wire menu data
Set party-size and ban rules
Pick a model and ship
Try it now
A typical Saturday-night reservation chat
Comparison
Generic chatbot vs SleekAI for restaurant reservations
Generic chatbot
- Cannot read or create rtb-booking custom post entries
- Ignores your reservation schedule, exceptions, and dining-block length
- Cannot apply per-location maximums when you run multiple sites
- Has no live menu data, only the marketing text on the homepage
- Sends every visitor back to the standard booking form instead of closing
SleekAI chatbot
-
Reads and writes
rtb-bookingposts plus party-size limits - Honors your schedule, exceptions, and dining-block restrictions
- Filters menu items by allergen, course, and price band on demand
- Supports multi-location setups via the Five Star Business Profile join
- Logs each chat with model, tokens, and confirmed reservation ID
Features
What SleekAI gives you for Restaurant Reservations
Live availability lookups
The bot consults your reservation schedule and existing rtb-booking entries to quote real open time slots, taking dining-block length and party-size limits into account before suggesting a time to the visitor.
End-to-end booking in chat
When the visitor confirms a time and party size, the bot creates a real rtb-booking post with status Pending, just like the regular form does, then triggers the standard guest and admin notifications so your workflow is unchanged.
Menu and allergen intelligence
Map your menu data once. The bot can describe dishes, flag allergens, and quote a price range without ever sending the visitor away to find the menu page. Special diets become a one-message answer.
Use cases
Where this chatbot earns its keep
Friday-night last-minute requests
When the phone is buried in service noise, the bot quietly handles availability and books the 7:45 four-top in the background. Your host stays on the floor, the booking still happens.
Allergen and dietary screening
Gluten, dairy, nut, and shellfish questions arrive constantly. The bot answers from your menu data with the dishes that already work, instead of guessing, and flags the allergen on the booking when relevant.
Large-party screening
Tables of eight or more usually need an event lead. The bot detects party size, applies your maximum, and routes the conversation to a specific email or form instead of taking a regular booking the kitchen cannot serve.
The bigger picture
Why generic chatbots break in a restaurant
Restaurants are uniquely demanding for chatbots. Every conversation has at least three implicit requirements: time, party size, and dietary fit. A generic bot answers around them.
It says Yes we have gluten-free options and stops. It says The booking form is on the reservations page and stops. It says We open at 5pm and stops.
None of those are wrong, but none of them are a booking. A booking is the only outcome that pays for the chatbot. SleekAI is built around that outcome.
It reads the schedule and exception rules the Restaurant Reservations plugin already enforces, so when it says 7:45 is open, that is true at the moment of the message. It reads existing rtb-booking entries to respect party-size and dining-block maximums, so it never overpromises a slot that is gone. It reads your menu data, so when a visitor says we have a gluten allergy the bot quotes the three risottos, two mains, and one dessert that are already gluten-free as plated.
And it can write a real rtb-booking entry through the same hooks the plugin form uses, so the host sees the new reservation in the admin the same way they see any other. The kitchen sees the dietary flag. The standard email goes out automatically.
The visitor never has to leave the chat. The bot becomes a competent host, not a glorified FAQ widget.
Questions
Common questions about SleekAI for Restaurant Reservations
Yes. The rtb-booking post type, schedule, and exception system all exist in the free version. SleekAI does not require any premium feature to read availability or create a Pending booking with the standard customer and admin notifications attached.
 If you add custom fields like dietary preferences or seating notes through the premium custom fields module, SleekAI can read and write them too. Map the meta key as a variable and the bot can ask, store, and pass that field along with the booking record.
 Yes. When the visitor picks or implies a location, the bot scopes availability and schedule to that location's settings. Each location can have its own dining-block length, its own maximums, and its own bot personality if you run Multibot.
 Yes if you have the Ultimate version installed. The bot consults table-and-seat constraints so it does not offer a 6-top window seat when only 2-tops are free. Once a table is chosen, the bot writes the booking with the table assignment attached.
 It can require a phone number or email before creating a booking, honor your ban list, and refuse to take a booking for an existing pending email under a certain threshold. The Ultimate deposit flow can also be triggered if the visitor falls into a category you flag.
 Yes. With the visitor's email and booking code (the same code the plugin already uses for cancel-and-lookup links), the bot can locate the rtb-booking post, propose a new time within your schedule, and update the record. The standard notification fires on change.
 Yes. Configure a system instruction per language and use SleekAI display conditions on locale or URL prefix to route visitors. Translations of menu items can live in the same post via WPML or Polylang and the bot will quote the right language.
 Inside WordPress. Every chat session is a record with model name, token usage, originating URL, and final booking ID. The booking itself lives in rtb-booking and wp_postmeta exactly as if a human had typed it in via the regular form.
 Pricing
More than 1000+
happy customers
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