WPForms stores payments in a dedicated wpforms_payments table, with the Stripe payment intent ID, the currency, the gross amount, the status (succeeded, failed, refunded), and the linked entry ID. The form definition itself, including pricing fields and any recurring subscription config, lives inside the wpforms post type's post_content JSON. Stripe's own webhook events are mirrored back into the addon, so a refund or a failed charge updates the payment row.

SleekAI maps those tables into named variables. A customer asks 'did my payment go through' and the bot reads the payment row, returns the status, the amount, the last four of the card, and the receipt URL. A staff member asks 'what does the Donation form charge by default' and the bot quotes the field values directly from the form's price config. Display conditions can show one bot to customers on confirmation pages and another to admins on the payments screen.

Generic bots cannot help because they have no view of your payments table or your form's pricing config. They cannot tell a customer their order succeeded, and they cannot explain why a recurring subscription failed three times last week. SleekAI works on the live payment data, so the answers reflect reality.

Stripe payments through WPForms power donations, course sales, event tickets, and subscription signups on a lot of WordPress sites. The questions customers ask after they click pay are almost always the same. Did the charge go through.

When will I get a receipt. When does the next subscription cycle run. Was that refund processed.

A generic AI chatbot has no view of wpforms_payments and no view of the form's pricing config, so it answers with platitudes and the customer files a support ticket anyway. SleekAI reads the live data, scopes the bot to the right pages, and turns each of those questions into a fact-checked one-line answer. Staff spend less time on receipt resends, customers stop worrying about whether their card was actually charged, and the chargeback rate drops because nobody is confused about whether their order succeeded.

The payment data is already there; SleekAI just makes it available to the assistant your customers are already trying to talk to.