Yotpo for WooCommerce stores reviews in custom tables and exposes product-level rating averages through its REST API and shortcodes. SleekAI's data sources read the synced review records and Yotpo product meta like yotpo_score and yotpo_reviews_count stored against each product post, so the chatbot can answer with the actual star count and the actual reviewer quote, not a fabricated one.

The widget knows the current product on a single-product template through the page context variable, so a visitor on a moisturiser page asking about sensitive skin gets matched against Yotpo reviews tagged with that exact concern. Display conditions scope bots to categories, tags, or specific SKUs, and multibot lets a category bot, a product-page bot, and a post-purchase bot run with their own prompts.

Every chat is logged inside WordPress with the model name, tokens, and origin URL. Pair that with the JS API and the bot can launch from a Yotpo star widget click, a reviews tab, or a custom block on the product template without rebuilding the storefront.

Yotpo earns its place on a WooCommerce site by collecting buyer reviews with star ratings, photos, and verified-purchase flags. Most stores then display that data as a static widget under the buy button. The shopper who really wants to know if a serum works on oily skin scrolls past the widget, opens 11 reviews, gives up, and either bounces or buys without confidence.

A SleekAI chatbot turns the same Yotpo data into a conversation, so the same question gets a quoted answer in a single bubble. Verified-buyer citations carry weight that a marketing line cannot match because the shopper can verify the quote in the widget on the same page. Tying the chat to the product page through the context variable means the bot is never one prompt away from confusing a serum with a moisturiser.

Logging every conversation by page URL turns the bot into a market research stream. Over a few weeks you see which Yotpo reviews convert and which sit unused, which skin concerns shoppers actually ask about, and which product descriptions need a sentence added to head off the obvious question. Yotpo provides the trust signal.

SleekAI puts it in the conversation.