No. SleekAI is not connected to your case-management system and cannot make outbound calls or send notifications. The bot's role is to give a young person clear, accurate information about the intake process and to route them to the National Runaway Safeline at 1-800-RUNAWAY (1-800-786-2929). Any decisions about guardian contact are made by your intake advocates within your jurisdiction's law (typically 24-72 hours of shelter contact is permitted before notification, but this varies by state).

Yes, in plain language. The system prompt is configured to explain that most states allow a youth shelter to provide a bed for 24-72 hours before notifying a guardian, with the specific timeline depending on local law, and that the intake advocate will explain what applies in your jurisdiction. The bot never gives a specific legal interpretation and routes any state-specific question to the advocate. This matters because young people often ask the question and need an honest answer to feel safe coming in.

Suicide-related messages route immediately to the 988 Suicide and Crisis Lifeline, with the Crisis Text Line (text HOME to 741741) offered in parallel. The Runaway Safeline at 1-800-RUNAWAY is offered alongside because both can help a young person in distress. For immediate physical danger the bot surfaces 911. SleekAI never tries to assess suicidal ideation or counsel a young person; it routes to people who can.

Yes. Logging can be disabled entirely on the youth-facing widget, set to a 24-hour or 72-hour rolling window, or aggregated to question counts only with no transcript retained. The choice is in your WordPress admin and applies per bot, so a multibot setup can keep aggregated counts on the youth widget and full transcripts on a donor widget. Most youth shelters disable transcript logging entirely on the youth widget.

Directly to your chosen provider on your own API key. SleekAI does not proxy them, so the conversation does not pass through any Sleek server. With OpenAI's zero-retention API policy enabled, or Anthropic's no-training default for API customers, the model provider also retains nothing past the inference request. Combined with disabled WordPress logging, the practical retention floor is zero on the youth-facing widget.

Yes, and we strongly recommend it. Display conditions let you scope the youth-facing bot to the Get Help page and similar resources, and scope a separate donor bot to the Donate, Annual Report, and Impact pages. The two bots never mix. A young person never sees a donation pitch and a donor never sees the safeline routing as a primary call to action. Multibot makes this layout enforceable through standard WordPress page configuration.

Yes. The same intake page can answer questions from a worried parent or a social worker, in tone-appropriate ways. The bot can describe the program at the program level, explain the parent-notification timeline, and point parents to a family-reunification mediation page if you offer one. Social workers asking about referral procedures get a clean explanation of how an out-of-county placement works, with the intake desk's contact info as the next step.

SleekAI is sold as a standalone plugin or as part of the All Access Pass. If you are a registered 501(c)(3) youth shelter or runaway and homeless youth program, email us with proof of status and we will work something out. The API cost is paid directly to OpenAI, Anthropic, Google, or OpenRouter on your own key, so there is no per-message markup from us either way. Most youth shelters spend $5 to $25 a month in actual API usage.