Chatbots - Widget

The Widget section allows you to customize how your chatbot appears and behaves on your website. You can adjust both the visual appearance and interaction settings to match your site's design and user experience requirements.

Chat Interface

Welcome Message

Set the initial message users see when they first open the chatbot. This helps establish the chatbot's purpose and tone from the start.

Theme

Choose between different visual themes for your chatbot interface. The "Light" theme offers a clean, bright appearance suitable for most websites.

Name AI

Customize the name displayed for your AI chatbot. This helps personalize the experience and align with your brand identity.

Input Text

Customize the placeholder text shown in the message input field. This can help guide users on how to interact with the chatbot.

Session Settings

Chat History

Enable "Save chat history in session storage" to maintain conversation context during page navigation. The chat history will persist until the browser tab is closed, providing a seamless experience for users exploring your site.

Visual Customization

Add your brand identity to the chatbot by configuring the logo URL.

Presets

Configure pre-established prompts that users can quickly access to start specific types of conversations. These serve as conversation starters and help guide users toward common queries or topics.

Widget Behavior

Keep Widget Open

Toggle this option to keep the chatbot permanently visible at the bottom of the page. This is useful during configuration or when you want the chat interface to be consistently available.

A "Reset to default" option is available to quickly restore the original widget settings if needed.