SleekView Charts for Customer Reviews for WooCommerce
Customer Reviews for WooCommerce stores reviews in wp_comments with comment_type set to review, the star value as rating in commentmeta, and tracks reminder emails in its own ivole_reminders table for the order, send time, and click status.
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Read your reviews and reminders as charts
Customer Reviews for WooCommerce keeps reviews on the standard wp_comments table with comment_type set to review and the star value written into commentmeta as rating. The plugin writes verified on each review when the order is matched and keeps a record of every reminder it sends in the ivole_reminders custom table with the order id, customer email, send time, and click status.
The default admin shows a comments list with stars next to each row. There is no single screen for average rating per product, five-star reviews this month against last, the reminder click-through rate, or which orders are still waiting for a review against the plugin cutoff.
SleekView Charts reads the same wp_comments rows, the rating values in commentmeta, and the ivole_reminders table, and turns them into chart cards. A Number card averages rating across approved reviews, a Donut splits the star distribution, a Horizontal Bar ranks top-rated products by comment_post_ID, and a Line chart plots reminder click-throughs per day. Saved queries against live tables, refreshed as new reviews land.
Workflow
From wp_comments to a review dashboard
Point SleekView at the review tables
Switch the view to Charts
Add chart cards on real columns
Save and share the dashboard
Sample dashboard
Charts you can build from Customer Reviews data
Average rating this month
Average(rating)
Reviews by star rating
Count
group by rating
Top-rated products by stars
Average(rating)
group by comment_post_ID
Reminder click-throughs per day
Count
group by send_time
Comparison
Default Customer Reviews admin vs SleekView Charts
Default Customer Reviews admin
- Reviews list shows each comment in isolation, no average rating KPI for this month
- Star distribution is not surfaced anywhere as a single donut across reviews
- Top-rated products are not exposed as a sorted bar with a min-count filter
- Reminder click-throughs from ivole_reminders sit as log rows with no daily trend
- No saved dashboards per role and no frontend embed for stakeholders or partners
SleekView Charts
-
Chart cards built directly from
wp_commentsand theratingvalues in commentmeta - Average rating, star donut, and top-rated product bar on one saved dashboard
- Reminder send and click trends as a daily line so timing changes show up live
- Saved chart views scoped per role for support, marketing, and merchandising
- Embed any saved chart view on a frontend page with role-based access for owners
Features
What SleekView Charts gives you for Customer Reviews for WooCommerce
Real cards on review data
Number, Pie, Bar, Line, Area, Radar, and Radial cards built from wp_comments, the rating values in commentmeta, and the ivole_reminders table the plugin already writes. No extra schema or sync work required to get started.
Filter by approval, rating, date
Scope cards to comment_approved 1, a star range on rating, or a date window on comment_date so the dashboard answers a single, specific question about the review backlog and recent customer feedback flow.
Role-scoped sharing and embed
Save dashboards per role, embed any chart view on a frontend page, and give support or merchandising their own slice without giving them WordPress admin. The same role rules apply to admin and frontend views.
Audience
Who builds review dashboards with SleekView
Support and quality teams
Watch the star donut and the low-star review count to spot product issues early without scrolling through the comments list one approval at a time across a long backlog.
Marketing and lifecycle teams
Track reminder click-throughs per day to see which sending windows drive the most new reviews and feed that back into the campaign cadence next quarter.
Merchandising teams
Use the top-rated products bar with a minimum review count to surface SKUs that earned the trust to deserve a promotion or a homepage slot next month.
The bigger picture
Reviews should read as a dashboard, not a queue
Customer Reviews for WooCommerce already captures the right data. Reviews live on the standard wp_comments table with comment_type set to review and a rating value in commentmeta. Reminder emails sit in ivole_reminders with send time and click status.
The verified flag tells you which reviews matched a real order. The reading side is the gap. The comments admin shows one row at a time.
WooCommerce reports do not surface average rating, star distribution, top-rated products, or reminder click-through trends on the same screen. SleekView Charts closes that gap. Support see the star donut and the low-star count to catch issues early.
Marketing see the reminder click-through trend by day. Merchandising see the top-rated products bar with a minimum review count so a single five-star outlier does not lead the chart for the whole catalog by mistake.
Questions
Common questions about SleekView Charts for Customer Reviews for WooCommerce
No. The plugin still owns moderation, reminder sends, and the CusRev integration. SleekView Charts adds a flexible reading layer on wp_comments, the rating values in commentmeta, and the ivole_reminders table so the team sees ratings, distribution, and reminder trends on one screen.
 Yes. The plugin still pushes verified reviews to CusRev as configured. SleekView reads the same wp_comments rows after they land back in WordPress, so the dashboard reflects whatever the plugin syncs in either direction without extra glue code.
 Yes. Group wp_comments by comment_post_ID, average the rating value in commentmeta, and add a minimum review count filter. The result is a sorted horizontal bar of the strongest and weakest products by real customer feedback.
 Yes. The ivole_reminders custom table records the send time, order id, and click status for every reminder. SleekView Charts plots a daily line of click events so changes in reminder timing surface as a visible spike or dip.
 Yes. The plugin writes verified on commentmeta when the review is tied to a real order. SleekView exposes that key as a filter so dashboards can compare verified-only ratings against the full set of approved reviews on the store.
 Yes. Saved chart views support role-based visibility so support, marketing, and merchandising each see only the dashboards you allow. The configuration can be exported as a JSON file for staging environments or backups.
 Yes. Any saved chart view can be embedded on a frontend page with role-based access, so a manager or partner reads the rating and reminder numbers without WordPress admin access. The embed respects the same role rules as admin.
 Cards aggregate against the existing wp_comments indexes on comment_post_ID, comment_approved, and comment_date, with a single join to commentmeta on the rating key, so dashboards stay quick even on stores with hundreds of thousands of reviews.
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