SleekView Charts for YITH WC Questions and Answers: product Q&A dashboards
YITH stores each product question as a yith_question custom post with answers as child yith_answer rows in wp_posts, plus voting and visibility meta on wp_postmeta. SleekView Charts reads those tables and renders questions per product, answer response time, and engagement KPIs on one screen.
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Product Q&A as a real engagement signal, not a stack of comments
YITH WooCommerce Questions and Answers persists every question as a yith_question post in wp_posts, with answers attached as yith_answer posts whose post_parent points at the parent question. Vote counts live on wp_postmeta under _votes_up and _votes_down, and the answered state lives under _answered. The default admin lists questions chronologically and exposes a per-product filter, but it never aggregates the data into the metrics merchandising and support actually need.
SleekView Charts reads the same wp_posts and wp_postmeta rows the plugin already writes. A Number card counts open questions across the catalog, a Donut splits answered versus unanswered, a Bar ranks the products with the most questions, and an Area trends new questions per day. Each card is a saved query against live YITH data, not a CSV snapshot.
The dashboard does not replace moderation. Moderators still approve answers from the question screen and respond inline. SleekView Charts adds the reading layer the plugin omits: which products generate the most pre-sale questions, how long answers take on average, and whether a content push or campaign correlated with a spike in catalog questions. Stores with hundreds of products and thousands of questions read it as a single dashboard instead of paging through a chronological list.
Workflow
From yith_question posts to a Q&A dashboard in four steps
Point SleekView at the YITH tables
Switch the view to Charts
Add Q&A cards
Save and share the dashboard
Sample dashboard
Charts you can build from YITH Questions and Answers data
Open questions in the catalog
Count
Answered vs unanswered
Count
group by _answered
Products with the most questions
Count
group by post_parent
New questions per day
Count
group by post_date
Comparison
Default YITH Q&A admin vs SleekView Charts
Default YITH Q&A admin
- Chronological question list with no aggregation across products
- Unanswered backlog count requires manual filter clicks
- Top-asked products ranking isn't a built-in report
- Daily question volume trend isn't graphed
- Vote totals per product need a custom SQL query to surface
SleekView Charts
-
Open questions counted across
yith_questionin one Number card -
Answered versus unanswered donut from the
_answeredpostmeta key -
Top-asked products ranked by
post_parentcount on questions -
Daily question volume as an Area trend straight from
post_date - Role-scoped dashboards so merchandising and support read their own slice
Features
What SleekView Charts gives you for YITH WooCommerce Questions and Answers
Backlog visibility
One Number card surfaces the live unanswered backlog by counting yith_question rows where _answered is still empty. Support stops paging through the chronological list to estimate the queue and reads the figure in one glance.
Catalog hotspots
A horizontal bar ranks products by question count via post_parent. The leaders are usually listings whose descriptions need rewriting, so the merchandising team gets a prioritized rewrite queue without a single CSV export.
Daily question trend
Area chart of questions per day reveals when catalog Q&A demand spikes. After a homepage feature or a content push, the spike confirms the campaign drove pre-sale curiosity instead of waiting for downstream order data.
Audience
Who builds YITH Questions and Answers dashboards with SleekView
Customer support
Unanswered Number cards and answered-donut filters give support a real backlog view. Daily new-question Areas pace staffing decisions and prove SLA compliance on response time.
Merchandising
Top-asked products Bar charts feed product description rewrites. Listings generating the most questions get the priority edit so future customers stop asking the same thing.
Copywriters
Per-product question lists surface the language customers actually use. Copywriters mine the YITH posts for FAQ blocks, product description updates, and search-friendly long-tail phrasing.
The bigger picture
Why Q&A volume deserves a dashboard
Product Q&A is one of the few unfiltered customer signals a WooCommerce store collects before a sale, and most stores ignore it. YITH writes every question and answer cleanly into wp_posts under dedicated post types, but the default admin treats the data as a moderation queue rather than a metric. Merchandising teams never see which products generate the most pre-sale questions.
Support teams measure response by feel because no chart shows the unanswered backlog over time. Copywriters miss the chance to rewrite product descriptions using the exact phrasing customers asked about. SleekView Charts reads the YITH custom post types and the related postmeta keys and renders the four cards that actually matter.
Catalog backlog as a Number, answered mix as a Donut, top-asked products as a Bar, and a daily Area trend that ties question spikes back to campaigns. The plugin already collects the data. The dashboard just makes it readable.
Questions
Common questions about SleekView Charts for YITH WooCommerce Questions and Answers
Yes. YITH attaches every question to the parent product via post_parent regardless of which variation triggered the question. Charts roll up to the parent product so the rankings reflect catalog-level signal. A drilldown filter on the variation_id meta key narrows further when the variation matters.
 Yes. Subtracting the answer post_date from the parent question post_date produces a per-question response time. A Number card averages it, and a Bar chart by post_author surfaces which moderator answers fastest. The plugin already stores both timestamps cleanly.
 Yes. Anonymous questions persist with post_author 0 and a separate _anonymous postmeta flag. Cards can filter to authenticated only, anonymous only, or both. The breakdown is useful when comparing trust-signal product categories to anonymous-heavy categories.
 Yes. _votes_up and _votes_down postmeta on yith_question and yith_answer power a Bar chart of most-upvoted answers. High-vote answers often become FAQ content on the listing, so the dashboard doubles as a content-mining tool for copywriters.
 Yes. wp_posts is indexed on post_type and post_parent. SleekView Charts aggregates server-side and caches per-card results, so a catalog with thousands of products and tens of thousands of questions still renders the dashboard in well under a second with caching enabled.
 Yes. The plugin stores notify subscriptions in postmeta on yith_question. A Number card counts active notify subscribers across the catalog and a Bar chart ranks products by notify count, which approximates pre-sale interest from people who chose not to ask their own question.
 Yes. Each chart exports aggregated rows to CSV, and the underlying SleekView table view exports row-level question and answer data. Support pulls weekly backlog CSVs, and merchandising pulls top-asked-product reports without writing a single SQL query.
 Yes. YITH moves rejected questions to trash and flags spam through post_status. Cards default to post_status publish, but the Donut card can include trash, spam, and pending states so moderators chart moderation outcomes alongside answered status.
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