SleekView Kanban for User Switching
SleekView Kanban reads User Switching event logs from the WordPress audit trail, groups them by switch state like active, switched back, expired, and revoked, and lets your team drag sessions between lanes to flag or close out without leaving wp-admin.
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Why User Switching needs a kanban view
User Switching lets administrators switch into another WordPress account so they can reproduce a bug, finish a checkout, or unblock a stuck workflow on behalf of a real customer. Each switch writes an audit event with the source admin user, the target user, the start timestamp, and a switch state that swings between active, switched back, expired, and revoked depending on whether the admin returned to their own account.
The default audit log displays these events as a flat list sorted by time, which is fine for spotting a single switch but breaks down once a support team handles dozens of customer impersonation sessions a day. SleekView Kanban reads the same audit rows and groups them by the switch state field, which is the natural pipeline column for an impersonation log. Each card surfaces the source admin name, the target customer name, the start time, and the elapsed duration.
Dragging a card from active to revoked writes the new state back to the audit row and ends the underlying User Switching session through the standard plugin API, which forces the impersonating admin back into their own account on the next page load. Bulk drags can revoke a list of stale sessions in one transaction, which is exactly the cleanup a security lead wants at the end of a long support shift.
Workflow
From audit log to session board
Point SleekView at the audit log
Pick switch state as the lane
Choose card fields
Enable revoke drops
Sample board
Sample User Switching audit board
Comparison
Default audit log vs SleekView Kanban
Default audit log list
- Flat sortable audit log with no grouping by switch state across sessions
- No instant sense of how many active impersonation sessions exist right now
- Revoking an active session requires opening each entry and ending it by row
- No bulk revoke across multiple expired sessions during a security review
- Mobile audit view shows the same dense table that desktop users see daily
SleekView Kanban
- Groups User Switching audit events by switch state with live counts
- Drag from active to revoked to end an impersonation through the API
- Card fronts show source admin, target user, start time, and elapsed time
- Expired and revoked sessions sit in separate lanes from active impersonations
- Capability gates let only senior leads revoke active impersonation sessions
Features
What SleekView Kanban gives you for User Switching
See active impersonations live
The active lane shows every User Switching session that has not yet returned to the source admin. Each card surfaces who switched into whom and how long the impersonation has run, so a security lead spots a stale session.
Revoke sessions by drag
Dragging a card from active to revoked calls the User Switching revoke API, ends the impersonation on the next page load, and writes an audit row naming the security lead who revoked it. No SQL, no role swap, no cookie wait.
Filter by admin or window
A filter bar narrows lanes by source admin, target role, IP range, or time window. Saved filters are per-user, so a security lead watching off-hours impersonations sees only those while auditors filter to a quarterly window.
Audience
Three teams using the User Switching kanban
Security leads on shift
Security leads watch the active lane during a support shift, revoke any session that runs longer than policy allows, and keep the audit trail clean for the weekly security review.
Support team managers
Support managers filter the board to their team and review duration distributions to confirm agents return to their own accounts promptly after every customer impersonation.
Compliance auditors
Compliance auditors filter the board to a quarter-long window, export the revoked and expired lanes, and produce a clean report on every impersonation event for SOC reviews.
The bigger picture
Why a kanban beats a list for audit
Impersonation is sensitive. User Switching makes it trivial for an admin to log in as a customer to fix a stuck checkout or reproduce a bug, and that power has to be matched by an equally good audit story. The default plugin event log is a flat list ordered by time, which is fine for spotting a single switch but makes it almost impossible to answer the simple security question of how many active impersonations are happening right now and who started them.
A kanban board fixes that shape. Lanes give security leads an instant count of active, switched back, expired, and revoked sessions, drag-and-drop turns a manual revoke into a single gesture that ends the session through the User Switching API and writes a clean audit row, and filters let auditors scope a quarter of data into a compliance-ready window. The same audit data powers a different mental model that matches how security and compliance teams actually think about impersonation rather than a static sorted list.
Questions
Common questions about SleekView Kanban for User Switching
User Switching writes basic switch and switch-back events to the WordPress action stream, but you usually want a dedicated audit logger to persist them as structured rows. SleekView reads whatever table that logger writes to, which gives the kanban a stable source of switch events to render.
 Yes. You can revoke any active session by dragging its card from the active lane into the revoked lane. SleekView calls the User Switching revoke API, which ends the impersonation on the next page load and writes an audit row naming the security lead who triggered the revoke action.
 Yes. Every drag writes a structured audit row naming the security lead who performed the drop, the source admin whose session was revoked, the target user account that was being impersonated, and the timestamp, which is everything a SOC or ISO audit reviewer needs to verify the policy.
 Yes. SleekView views are configuration only, so you can build one board filtered to off-hours sessions and another to a specific admin role from the same audit table. Each lead picks a default board, and admins pin shared boards into the sidebar for the whole security team to use.
 The audit data does not disappear, so the active lane still shows the historical session card with its original start time. The revoke action no longer fires because the plugin API is gone, so the card moves to expired automatically once the WordPress cookie times out and the audit logger records the end event.
 Each card opens a side panel showing the originating IP, the user agent string, the source admin role, the target user role, and any custom audit fields the logger captures. Security leads review the full context of an impersonation without leaving the kanban to open the underlying audit log row.
 Yes. SleekView respects WordPress capabilities, so you can require a senior security capability before a card lands in the revoked lane for an active session. Support managers can still acknowledge switched back sessions, but only the security lead can revoke a session that is still running.
 SleekView reads and writes the existing audit logger tables without adding shadow tables for switch events. View configuration sits in its own small options row, so uninstalling SleekView leaves every audit event and revoke record exactly where the audit logger wrote it for compliance reviews.
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