Families looking for an autism evaluation usually start the search after a pediatrician flagged a concern, and they are anxious. They want to know three things: how long until you can see my child, what does the evaluation actually include, and will my insurance pay for it. Most clinics answer those questions on the phone in a 40-minute intake call, often after a 2-week callback delay. By that point the family has called five other clinics.

SleekAI maps the answers to data you already keep in WordPress. Your evaluator roster lives in a provider post type with ACF fields for credentials (developmental pediatrician, psychologist, neuropsychologist), assessment batteries offered (ADOS-2, ADI-R, Vineland, cognitive testing), and current next-available date. Insurance plans live in a custom taxonomy with postmeta for in-network status and prior authorization requirements. The bot reads wp_posts, wp_postmeta, and wp_term_relationships at request time.

Generic chatbots fail because every clinic structures evaluations differently. Some bundle ADOS-2 plus cognitive plus adaptive in one 6-hour day, others split across three visits. Some accept Medicaid, most do not. ChatGPT does not know which describes your clinic. SleekAI does, because it is reading the row your intake coordinator updated yesterday.

Families seeking an autism evaluation are in a uniquely vulnerable spot. They have a concern from a pediatrician or teacher, they have read confusing things online, and they are about to call five clinics and pick the one that answers the phone with the right tone. The waitlist for a comprehensive evaluation in most US metros runs 4 to 9 months, and parents know this, which adds urgency.

A clinic that responds within minutes with accurate, warm answers about its own waitlist, battery, and insurance acceptance closes far more inquiries than one that takes two business days to call back. The questions are also unusually consistent across families and across the country. What is included, how long, what does it cost, will the report work for the IEP.

SleekAI answers those from the data your intake coordinator already maintains in WordPress. The clinical conversation is reserved for the evaluator at the actual visit, exactly where it belongs. Anxious parents feel heard at the moment they reach out, which matters as much as the medical content.

Intake coordinators stop repeating the same script 30 times a week and instead spend their time on the genuinely complex cases, like coordinating with a custody arrangement or routing a family whose Medicaid plan you cannot bill. The bot does not replace clinical judgment, it removes the operational friction that costs families their patience and your clinic its leads.