Yes. The bot reads your international admissions page and answers TOEFL / Duolingo English Test, transcript translation, recommendation letter, and visa logistics questions accurately. For visa and I-20 specifics, the bot points families to the school's designated school official (DSO) or international student office, since those questions involve documents the bot doesn't see. Most international families ask 10 to 15 process questions before deciding to apply, and the bot handles that volume cleanly.

Yes. If your residential life pages describe dorm sizes, dorm parent staffing, advisor caseloads, and weekend programming, the bot reads and quotes them accurately. Residential life is roughly half the boarding decision for most families, so the depth and accuracy of these answers matters more than the equivalent answers would on a day-school site. The bot stays inside what's published and routes specific dorm-assignment questions to admissions.

By quoting your published policy. Some schools publish a strict cutoff, others publish ranges. The bot reflects whichever the school publishes and explicitly says 'this is not a hard cutoff' when that's the school's framing. For families below the typical range, the bot can describe ESL bridge options (if the school offers one) or suggest the family discuss specific holistic-review factors with admissions, without making any commitment.

Yes. PG admission has its own timeline, athletic recruitment context, and typical applicant profile that's distinct from regular high-school admission. If your PG page is published, the bot reads and answers from it. Most PG enquiries cluster around college-counseling fit, recruited-athlete logistics, and academic course load, which the bot can speak to from the published pages and route to the right specialists when nuance is needed.

FERPA applies to education records the school maintains. The bot answers from your published WordPress pages and does not generate records. For international families, the same logic applies under most national data-protection frameworks. Conversation logs live in your WordPress database with the security you've configured, and many boarding schools set short retention windows (30 to 60 days) and exclude IP-address logging from chatbot conversations to align with their international privacy posture.

The bot runs continuously and answers in the prospect's language at the prospect's local time. A family in Seoul researching at 10pm local can get the same depth and accuracy of answer they'd get from the admissions office during US business hours, in Korean if they prefer. The bot doesn't replace the eventual conversation with an admissions counsellor; it makes sure that conversation starts with someone already informed.

Yes. Coach contact, prospective student-athlete questionnaires, and visit logistics route to the athletic director or the specific coach by webhook or email. The bot collects parent or student contact, sport of interest, and basic context (current school, graduation year), then fires the right webhook. It never makes a roster commitment, which is the coach's call after evaluating film and academic standing.

Yes. The bot reads your live published page each conversation. If your TOEFL waiver policy changes in November, the bot follows the moment the page updates. For schools navigating shifting international landscapes (test cancellations, geopolitical disruption), this matters more than it might seem; outdated information at the front office causes downstream confusion that affects yield.