AI chatbot for Bookly Pro: appointment booking and changes
SleekAI reads live data from wp_bookly_services, wp_bookly_staff, and wp_bookly_appointments, so the bot helps clients pick a service and slot. Bring your own OpenAI, Anthropic, Google, or OpenRouter key.
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Booking questions answered with real availability
Bookly Pro is the paid extension of the Bookly appointment system. It stores services in wp_bookly_services, staff in wp_bookly_staff, customers in wp_bookly_customers, and bookings in wp_bookly_appointments joined to wp_bookly_customer_appointments. Visitors ask the same five questions every day: how much a service costs, which staff member is available next, whether they can move an appointment, and what the cancellation rule is.
SleekAI maps those tables into the chatbot prompt at request time, so the bot quotes real prices and real durations, names real staff, and references the actual cancellation window configured for the service. For logged-in customers, it can see their upcoming and past appointments through wp_bookly_customer_appointments and answer move or cancel questions without an email round-trip.
Generic bots fail because Bookly stores a lot of data outside the normal WordPress post tables. Custom Bookly tables, staff schedules, and service add-ons are not visible to a chatbot that only knows posts and postmeta. SleekAI's data sources connect to those tables explicitly, and display conditions keep the booking widget bot separated from a customer-portal bot.
Workflow
How SleekAI plugs into Bookly Pro
Map Bookly tables
wp_bookly_services, wp_bookly_staff, wp_bookly_appointments, and the customer join table into named variables your system message can reference.
Scope per surface
Bring your own key
Review the logs
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A typical Bookly Pro conversation
Comparison
Generic chatbot vs SleekAI for Bookly Pro
Generic chatbot
- Cannot read Bookly's custom tables for services or staff
- Does not know your real prices, durations, or schedules
- Cannot see a customer's upcoming or past appointments
- Invents cancellation rules and policies that do not exist
- No display conditions for booking page vs customer portal
SleekAI chatbot
-
Maps
wp_bookly_servicesandwp_bookly_stafflive -
Reads
wp_bookly_appointmentsand customer joins - Quotes real prices, durations, and add-ons per service
- Scopes per booking page, customer portal, or staff dashboard
- Stores conversations in WordPress with model and tokens
Features
What SleekAI gives you for Bookly Pro
Service and price awareness
Map service title, price, duration, deposit, and add-ons into the prompt so the bot quotes real numbers per service, including any tax handling configured in Bookly settings.
Staff and availability
Pull staff records and their schedules into the system message so the bot can name available staff for a date and time without inventing names or pretending a fully booked day is open.
Customer appointments
Once logged in, the bot can read upcoming and past appointments via the customer join table and answer move, cancel, or reschedule questions with the service's real cancellation window.
Use cases
Where Bookly Pro sites use SleekAI
Service Q&A
Answer pre-booking questions about price, duration, what is included, and which staff members offer the service, all from values in the Bookly tables rather than a hand-written FAQ.
Customer self-service
Let logged-in customers ask about their next appointment, request a reschedule, or check the cancellation rule, with answers based on their actual booking record.
Staff dashboards
Give staff a dashboard bot that lists today's bookings, flags long gaps, and surfaces customers with notes attached, with data joined live from the appointment and customer tables.
The bigger picture
Why appointment-aware AI matters for Bookly Pro
Bookly Pro sites tend to be small service businesses where every booking matters. A salon, clinic, or coaching studio loses real revenue when a confused visitor closes the tab instead of finishing the booking flow, or when an existing customer cannot figure out how to move a slot. The data needed to fix that is already in Bookly's custom tables.
Services, staff, schedules, customers, and appointments all sit there in a clean shape. A generic chatbot ignores all of it and answers with hand-written hours and prices that may not match. SleekAI maps those tables into the chatbot prompt at request time, so price and availability questions get answers that reflect the current Bookly configuration.
Multibot mode keeps the booking page bot separate from a customer cabinet bot and a staff dashboard bot. Conversation logs reveal which services generate the most pre-booking questions, which is usually a sign that the service description itself needs more detail. Bring-your-own-key keeps the cost predictable for a small operator.
Questions
Common questions about SleekAI for Bookly Pro
Yes. The SleekAI Wizard maps Bookly's custom tables, including wp_bookly_services, wp_bookly_staff, wp_bookly_appointments, and wp_bookly_customer_appointments, into named variables that resolve at request time. Updates to schedules or services show up in the next answer.
Yes. Map the appointment table and the staff schedules and the bot can describe which staff are free for a given date and time. It does not hold a slot by itself by default, so the actual booking still goes through the Bookly widget for safety.
 Bookly Pro stores add-ons, deposits, and tax rules per service. Map those fields into the prompt and the bot quotes the right base price, deposit amount, and any add-on costs, so customers see a realistic total before they commit to booking.
 Yes. The bot reads the customer's current appointments, references the cancellation and reschedule rules per service, and walks them through the existing Bookly customer cabinet flow. SleekAI does not rewrite the appointment directly by default.
 Yes. Bookly's many add-ons (Multisite Bookings, Service Schedule, Tasks, etc.) often add their own tables and meta. SleekAI can map any of them as additional data sources, so the bot stays accurate as the booking model grows.
 
Appointments are scoped by customer ID in wp_bookly_customer_appointments. SleekAI passes the current user into the data source so the bot only references the logged-in customer's own bookings. Public visitors never see customer data because the source is not loaded for guests.
Inside WordPress, in the SleekAI conversation log. Every chat is stored with the user, model name, token usage, and the page URL. Studio owners can review which booking questions repeat and tighten the system prompt or update the service descriptions accordingly.
 Bring your own key with OpenAI, Anthropic, Google, or OpenRouter. A small fast model is usually enough for service Q&A and availability lookups, while a stronger one is worth it for reschedule flows. Usage and billing stay on your provider account, not on SleekAI.
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