It can quote the published list-price tiers you store in WordPress, including per-seat rates, cohort discount thresholds, and add-on costs like SCORM export or extended coaching. For custom enterprise contracts with NDAs and procurement-specific pricing, the bot is instructed to collect the seat count and timeline and hand off to your sales team. Buyers get fast answers on standard pricing, sales keeps control of negotiated deals.

Yes. Flags for SCORM 1.2, SCORM 2004, xAPI, and LMS-specific integrations like Cornerstone or Workday Learning can live in ACF fields on each course. The bot quotes which formats each program supports, what the export cost is, and any limitations like attempt tracking or completion reporting. If the buyer's LMS is not on the supported list, the bot says so honestly rather than guessing.

Yes, as long as the accreditation details are in WordPress. A field for SHRM PDC credits, HRCI hours, ICF coaching credits, or APMG accreditation is enough for the bot to answer questions like 'how many SHRM credits does the manager fundamentals program offer.' For HR buyers in regulated industries, this is often the qualifying question, and getting it right in chat saves an email round trip.

If facilitator bios live in a custom post type or ACF repeater, yes. The bot can describe a facilitator's background, specialties, and which programs they lead, which matters when a buyer asks 'who would deliver this in Munich.' For privacy or rotation reasons, you can also configure the bot to describe facilitator profiles in general terms without naming specific people until the contract is signed.

Yes. Display conditions let you show different bots to anonymous visitors versus logged-in client users. Public visitors see the standard sales bot. Logged-in client admins on your client portal can get a bot that answers operational questions about their active cohorts: who is enrolled, what is the next session, how to add seats to an in-progress program. Same plugin, different system prompts.

The bot is instructed to answer factual questions about programs, delivery, and pricing tiers, but to route formal RFP responses to your sales or proposals team. A buyer pasting in five RFP questions gets the bot's best answers on the factual items (duration, format, certification) and a clear handoff for the procurement-specific items (insurance, MSAs, data residency). This keeps the bot from generating commitments your contracts team has not approved.

Yes. WPML and Polylang content is honored, and the system prompt can be tuned per language so a German buyer asking about Frankfurt delivery gets a German-tone answer using the German version of your program page. For multilingual cohorts where the same program runs in English and Spanish, the bot can clarify which sessions are in which language and route the buyer to the right enrollment form.

Inside your WordPress database. Each log row stores the model used, token usage, the page URL, and the full conversation, so revenue ops can audit which programs draw the most chat traffic and which questions stall buyers before conversion. For enterprise clients with strict data residency requirements, this is a meaningful advantage over hosted chatbot services that store transcripts on their own infrastructure.