It can quote the engagement-tier fees you store in WordPress, including the standard 6-month and 12-month programs and any fixed add-ons like 360 assessments. For custom corporate engagements with negotiated pricing or NDAs, the bot is instructed to collect basic scoping detail (seniority, sector, timeline) and route to an intake call. Prospects get fast answers on standard fees, you keep control of negotiated rates.

Yes, as much as a chatbot reasonably can. Conversations are sent to your chosen LLM provider via your own API key and logged inside your WordPress database, never to a third-party service. The system prompt can be tuned to ask only what is needed to qualify the engagement, and you can configure logs to redact names or company identifiers. For practices working under board-level NDAs, this is the architecture that makes a chatbot ethically deployable.

The bot is instructed to acknowledge wrong-fit cases (wrong seniority, sector outside your specialty, or unrealistic timelines) and route them to peer coaches, public coach directories like the ICF coach finder, or your own referral list if you maintain one. A graceful 'I don't think we are the right match, here is where to look next' is far better for your reputation than a forced fit that ends in a refunded engagement.

Yes. Articles, philosophy posts, or PDF white papers describing your approach (positive psychology, IFS-informed coaching, systems thinking, somatic work) can be indexed via OpenAI Files. The bot quotes the actual articles when asked 'what is your approach' rather than generating a generic answer. Prospects get a real sense of how you work before they ever schedule the intake call.

Yes. WPML and Polylang content is honored, and the system prompt can be tuned per language. A German leader asking about coaching in Frankfurt gets a German-language answer drawn from your German content. For practices operating in multiple languages, this preserves the tonal differences that matter at the senior leadership level.

Yes. Display conditions show the bot only on coaching service pages or on specific landing pages for transition programs. Visitors on your speaking, writing, or podcast pages do not see the coaching bot; visitors on coaching pages do. This avoids confusing prospects who are evaluating your coaching practice with content about your other professional activities.

Yes. The bot can ask whether the engagement is company-sponsored or self-paid, and route accordingly. Company-sponsored engagements often involve HR or L&D as a stakeholder, and the bot can capture that scope. Self-paid engagements are typically simpler intake. Routing the right question to the right form at the right moment is what separates a useful qualification bot from a glorified contact form.

Inside your WordPress database. You decide retention, you decide who in the practice can view logs, and you can purge old conversations on a schedule. For coaches who view confidentiality as the core of their profession, this control matters more than the bot itself. A bot you cannot delete logs from is a bot you cannot ethically deploy at the senior leadership level.