Dokan Stripe Connect routes marketplace payments through Stripe's Connect platform. Each vendor needs to onboard with Stripe, which gives them a connected account ID stored in wp_usermeta under keys like _stripe_connect_account_id and a current onboarding status. When an order completes, Dokan splits the payment between the vendor and the platform according to the per-vendor or per-product commission rules in wp_postmeta and the global Dokan settings. Vendors ask the same questions every week. When will I be paid. Why is my Stripe account showing as restricted. Why is the commission higher than I expected.

SleekAI maps vendor user meta, Stripe Connect onboarding status, the commission settings, and the related wc_orders entries into the system message. Display conditions scope the bot to the vendor dashboard, a vendor-only role, or to a specific onboarding page. Multibot lets a vendor-facing payout assistant and a marketplace admin assistant share one install with different prompts.

A generic chatbot cannot help. It will quote a payout window that does not match what Dokan has configured, invent a commission percentage, or reassure a vendor about a restriction it knows nothing about. SleekAI reads the actual vendor profile and the actual orders. The next payout date is whatever Dokan has set. The commission is whatever the operator has configured. The Stripe account status is whatever Stripe last returned.

Vendors trust marketplaces by their money flow. The single biggest source of vendor support tickets in any Dokan marketplace is payout questions. Why is this lower than I expected.

When does it land. Why has Stripe restricted my account. A generic chatbot makes the problem worse.

It invents schedules, quotes the wrong commission, and reassures vendors about restrictions it does not understand. Vendors then escalate to humans anyway, often angrier than if no bot had answered at all. Dokan and Stripe Connect already store the data needed for accurate answers.

The vendor's connected account, the onboarding status, the active commission overrides, and the recent orders all sit in WordPress and Stripe. SleekAI maps the WordPress side and lets the bot quote real numbers and statuses, with the vendor's exact context. Operators see fewer tickets, faster resolution, and clearer signals about which vendors are about to churn over a payout misunderstanding.

Vendors stay because they get clear answers instead of vague reassurance about a schedule the bot never actually checked.