Yes. When a customer is logged in, SleekAI passes their EDD payment history, license keys, expiration dates, and the count of active sites per license into the system message. The model only ever sees data for the current user, so a logged-in customer cannot read another customer's records.

Yes. Software Licensing stores license keys, expiration, and site activations as a custom post type with rich post meta, which SleekAI reads like any other field. The bot can confirm a key, list its activations, and explain how renewals price under your current rules.

Yes. SleekAI's display conditions scope the widget to logged-in users, specific roles such as customer, or particular pages such as the purchase history template. Guests on the same site can see a separate, public bot that has no access to order data.

For very large catalogs, sync downloads into an OpenAI Files vector store of up to one gigabyte per file. The model retrieves only the products that match the query rather than dumping the whole catalogue into the prompt, which keeps responses fast and bills predictable.

SleekAI is bring-your-own-key. You can plug in OpenAI, Anthropic, Google, or OpenRouter and pick whichever model fits the use case. Per-chatbot model selection means a cheap model handles routine pre-sales while a stronger model takes refund and licensing questions.

Conversations are logged inside WordPress with user, page, model, and token usage attached. You can audit any thread, export common questions, and feed them back into your EDD product copy or your bot's system message so the same question doesn't get asked twice.

It can describe the steps and surface the existing valid links from the customer's account. SleekAI does not bypass EDD's own access checks, so any download URL it shares is one EDD has already issued. For a one-off regeneration the customer follows the link to their account dashboard.

Yes. EDD Recurring stores subscription state as part of the payment record, and SleekAI can include the customer's active subscription, next renewal date, and last payment status. The bot can quote your real renewal price rather than the original purchase amount, which avoids a frequent support flashpoint.