No. SleekAI is configured to refuse any assessment of clinical signs in horses. Colic severity depends on cause (gas, impaction, displacement, torsion) and a wrong reassurance can kill a horse. Lameness diagnosis requires flexion tests, blocks, and imaging. The bot books the visit and captures relevant history, but never speculates on cause. Colic and laminitis signs trigger the on-call protocol immediately rather than any scheduling flow, surfacing the on-call vet's number and surgical hospital first.

Yes. Store your service zones and trip charges as ACF fields keyed to zip code, and the bot quotes them precisely. Most equine practices have tiered zones (a base radius at one rate, an extended radius at a higher rate, beyond which trips are quoted individually). The bot reads the zone for the owner's zip and quotes the trip charge plus exam fee, then checks the ambulatory call schedule for the right day in that zone.

Yes. Horse name, age, breed, sex, primary use (pleasure, competition, breeding), vaccination status by vaccine (EWT, rabies, WNV, EHV, strangles), deworming schedule, last Coggins date, current medications, farrier schedule, and turnout situation. All captured conversationally rather than through a long form, then attached to the appointment summary so the vet arrives with the chart context they need.

Through multibot or a dedicated reproduction section. Broodmare and stallion intake is different from ambulatory intake: the questions are about mare's cycle history, breeding plan, stallion selection, AI versus ET, and foaling logistics. A reproduction-specific bot scoped to that service line handles those naturally. The bot quotes BSE, semen handling, and foaling pricing from your published service pages and captures the right history for the reproduction vet.

Yes, when stored as a custom field. The on-call vet's phone number is referenced in the system prompt and surfaces immediately whenever emergency keywords appear (colic, laminitis, choke, severe lameness, foaling complication, eye injury). The nearest equine surgical hospital is a separate field that also surfaces in those conversations. Update either field and every conversation reflects the new number, no retraining or redeployment.

Yes. SleekAI reads service descriptions and pricing from your WordPress posts and ACF fields. Farm call $65, exam $95, dental float $150, vaccinations EWT $45, Coggins $35 - all current. Update the price on the page and every conversation reflects the new number. Pricing tiers (by zone, by procedure complexity, by horse size) all map naturally to your existing service structure without retraining.

Yours. SleekAI is BYO API key. Bring your own OpenAI, Anthropic, Google, or OpenRouter key, and the model bills you directly. No per-message markup. For a typical equine practice the monthly model cost is usually $5 to $40 in actual API usage. GPT-4o-mini is the typical pick for cost, GPT-4o or Claude Sonnet for higher quality on more complex reproduction or imaging intake prompts.

Yes, in general terms. The bot can describe major medical and surgical insurance commonly used in equine (Markel, Great American, BlueBridge), explain that the practice does not bill insurance directly but provides itemised invoices, and walk owners through Coggins timing for shows and trailering. It will not advise on specific policy decisions, that goes to the insurance agent. For Coggins, the bot can confirm when the horse's last Coggins was drawn if you have it in custom fields.