Yes. As long as your service catalog is on the site, SleekAI distinguishes inspection 1 from inspection 2, A service from B service, and minor from major intervals per manufacturer. It reads the included items from your WordPress pages and quotes the labor and parts from your published rates, so the customer gets the same answer the service writer would give at the counter.

Yes, as long as the spec is on the site. SleekAI confirms BMW LL-01, Mercedes 229.5, VW 504.00, Porsche A40, and other approvals from your service pages. It will not invent a spec if your site doesn't publish it, which keeps the bot from quoting the wrong oil for a customer's car and creating a warranty problem later.

Yes. SleekAI hands the drop-off off to your existing booking flow, whether that's a WordPress form, a Google Calendar integration, or a third-party tool. The VIN, year, make, model, mileage, and quoted total all carry over so the service writer opens Monday morning to a complete file instead of a name and a phone number.

Yes, within reason. If the customer describes a check engine light, ABS warning, or DPF regen request, the bot explains the likely cause categories and quotes your diagnostic scan fee. It does not invent a fault code or claim it can fix the car remotely. The triage is about getting the right intake before the customer drives over.

Yes. Use SleekAI's multibot feature to run a separate bot per location, each with its own labor rate, hours, and service writer name. A two-shop operator with a BMW-only location and a Mercedes-only location keeps each bot scoped to the right catalog and the right tech team.

Into the WordPress conversation log with timestamp, model used, token count, and the URL the chat happened on. The service writer reviews the morning's chats over coffee, sees what was quoted to whom, and walks into the bay with a complete picture of the day's intake instead of starting from voicemail.

Yes. If your site publishes the difference between Audi fixed and variable service intervals, SleekAI explains it to customers asking about their MMI service reminder. It quotes the cost for the next service due, recommends an oil sample if the car is over the variable threshold, and never overstates the dealer's pricing to win the job.

If your shop does post-alignment or post-windshield ADAS calibration, the bot quotes the calibration fee and timeline from your published rates. If the calibration is referred to a partner, the bot explains that and gives the customer the referral information instead of pretending the shop does the work in-house.