Yes. SleekAI reads your live WordPress content, so the moment you update a prep guide or switch from one bowel prep to another, the chatbot answers reflect the change. For practices that revise prep instructions seasonally or by provider preference, this matters more than any other feature - patients get the current protocol, not last year's.

SleekAI is configured to explain procedures, prep, and logistics - not to give clinical advice. For specific medical questions like 'should I take my blood thinner', the bot routes patients to call the office or use the patient portal. We recommend including a clear disclaimer in the bot's system instruction so patients know it does not replace clinical judgment.

If your prep guide lists which medications to hold and for how long (anticoagulants, GLP-1 agonists, NSAIDs, iron), the bot can quote that list accurately. For specific drug-by-drug guidance not on your published page, the bot routes patients to confirm with the office, which is the safe behavior.

SleekAI does not collect PHI by default - it answers public questions about the practice. We recommend keeping the bot scoped to general inquiries (procedures, prep, hours, insurance, scheduling) and routing anything that involves patient-specific data to your secure portal or front desk. Conversation logs stay on your WordPress install rather than in a third-party SaaS.

Yes. SleekAI supports multibot, so each ASC or office can have its own chatbot scoped to its own arrival times, parking, and contact info. ASC-specific protocols stay distinct from office-visit protocols, so patients get the right instructions for the location they are traveling to.

SleekAI is a one-time WordPress plugin license. You bring your own OpenAI API key, so usage cost is just the tokens, typically a few cents per conversation. Compared to monthly per-location SaaS pricing common in healthcare chatbots, total cost stays low even for groups with multiple ASCs and high inbound web traffic.

SleekAI does not directly connect to EHRs. For scheduling, the bot can deep-link to your existing booking page (Athena, NextGen, gMed portals, or a custom form). EHR-side data like real-time procedure-room availability is best handled by your scheduling vendor's widget; the chatbot hands the patient off at the right moment rather than duplicating that interface.

Yes. If a patient writes in Spanish, French, or another language the model supports, SleekAI replies in that language while keeping prep terms consistent with your published guides. This is useful for practices in multilingual communities where prep instructions need to land in a language patients are comfortable with.