Yes. SleekAI reads your live WordPress content, so the moment you add a new device line (Phonak Sphere, Oticon Intent) or retire an older one, the chatbot answers reflect the change. For practices that follow manufacturer release cycles closely, this matters - patients always hear about the current generation, not last year's.

SleekAI is configured to explain evaluations, devices, and logistics - not to give clinical advice. For specific medical questions about hearing loss causes or sudden changes in hearing, the bot routes patients to schedule an evaluation or call the office. We recommend including a clear disclaimer so patients know it does not replace audiologist judgment.

Yes. As long as your accepted-insurance list and third-party benefit administrators (TruHearing, EPIC, NationsHearing, EPIC) are published on the site, the bot can quote them accurately. For plan-specific eligibility, the bot routes the patient to your verification team rather than guessing about coverage that varies by individual policy.

SleekAI does not collect PHI by default - it answers public questions about the practice. We recommend keeping the bot scoped to general inquiries (devices, hours, insurance, scheduling) and routing anything that involves patient-specific data to your secure portal or front desk. Conversation logs stay on your WordPress install.

Yes. SleekAI supports multibot, so each clinic location can have its own chatbot scoped to its own brands, hours, and contact info. A coastal location's bot might emphasize different brands or services from a metro location's bot, so patients get the right context for the office they are reaching.

SleekAI is a one-time WordPress plugin license. You bring your own OpenAI API key, so usage cost is just the tokens, typically a few cents per conversation. Compared to monthly per-location SaaS pricing common in healthcare chatbots, total cost stays low even for multi-clinic practices with high inbound traffic.

SleekAI does not directly connect to practice management systems. For scheduling, the bot can deep-link to your existing booking page (Sycle, Blueprint, CounselEAR portals, or a custom form). PMS-side data like real-time slot availability is best handled by your scheduling vendor's widget; the chatbot hands the patient off at the right moment.

Yes. If your site has a page comparing OTC hearing aids to professional fitting, the bot can quote that comparison accurately. For patients trying to decide between OTC and a full evaluation, the bot can outline the trade-offs from your published guide and route them to a free consultation if you offer one.