Yes. SleekAI uses the data-source wizard to map your rental listing post type, including ACF or Meta Box fields for rent, deposit, pet policy, EPC rating, available-from date, and tenancy length. Whatever your theme or plugin stores on the listing, the bot can answer about. Internal fields like landlord commission stay excluded by default and are never exposed to visitors.

Both. The data-source wizard reads the post types those plugins use and maps their standard fields into the prompt automatically. Custom fields you have added are mapped during configuration. The bot does not depend on a specific plugin, so if you migrate from one to another, the chatbot keeps working with a quick re-mapping of field names rather than a rebuild.

Yes. Multibot lets each branch or portfolio run its own chatbot, with separate greeting messages, listing scopes, and routing rules. A city-centre student portfolio and a suburban family-home portfolio can run distinct bots, each tuned to its market. Display conditions let you target the right bot based on URL pattern, category, or post taxonomy.

The bot asks about income (typically a 3x rent rule), employment status, references, household size, pets, and target move-in date. Answers are captured in the conversation log and forwarded to the lettings manager by email or webhook. You can edit the qualification questions per-bot using the system instruction, which lets each branch enforce its own criteria without code changes.

Yes. Logged-in tenants are recognised by user role and tenancy post, and the bot can collect issue category, urgency, photos, and a description, then forward a structured ticket to your maintenance system via webhook. The conversation log keeps a record in WordPress for audit, including the time, the tenant, and the unit reference, so nothing falls between systems.

Existing tenants can ask about deposit return timelines, notice periods, allowed alterations, and lease renewal terms, and the bot reads the lease-specific fields stored on their tenancy post. Generic tenancy law questions are answered with a polite handoff to the lettings manager rather than a bot opinion, since each jurisdiction handles deposits and notice periods differently.

Not by default. SleekAI uses your own API key, so OpenAI, Anthropic, Google, or OpenRouter terms apply directly to your account. Standard OpenAI API terms do not use data for training. That keeps tenant references, income figures, and contact details private to your account, which matters for GDPR and any contractual confidentiality you have with landlord clients.

Every conversation is logged in WordPress with timestamp, page URL, model used, and token cost. That gives the portfolio manager weekly reporting on enquiries by unit, conversion to viewings, and unanswered question patterns. Pair with custom dashboards or export to CSV for monthly reviews. Tags can be added per intent so 'maintenance', 'new tenant', and 'lease renewal' threads are separable in reporting.