Yes. If your size guide outlines rules of thumb (front legs on rug, full-on-rug, runner widths), the bot reads it and applies the buyer's measurements. A 3 m sofa with a 5x4 m room gets a 240x340 recommendation; a dining table with eight chairs needs a 240x340 minimum so chairs stay on the rug when pulled out. The bot grounds in your published guide rather than invented rules.

Yes. Wool, viscose, jute, polypropylene, silk, cotton, and bamboo silk each have their own care, durability, and price profile. If product meta carries fiber, the bot uses it. Honest answers: wool is the workhorse for living rooms, viscose looks beautiful but stains easily and is not great for dining, polypropylene is the outdoor and high-traffic pick, jute is natural-fiber but rough underfoot. Buyers leave informed instead of returning a stained viscose.

Yes. Many rugs are rated for underfloor heating up to 27 C; latex-backed rugs usually are not. If your product meta carries a heating-compatible flag, the bot reads it and recommends accordingly. Buyers with new builds and renovations care because the wrong rug on a heated floor can warp the floor or damage the rug. Bot flags the warning before checkout.

Yes. WooCommerce products and variations are picked up automatically. Dimensions, fiber, pile height, weave (hand-knotted, hand-tufted, machine-woven, flatweave), origin (Iran, Turkey, India, Belgium, China), pattern, and color all feed in. Variations (size, color, pattern) feed the prompt so a buyer asking about the Sahara in 200x300 vs 240x340 gets both with their stock and lead time.

Yes. Multibot lets you run a hand-knotted specialist on /hand-knotted/ that knows knot density (KPSI), origin, age, and provenance, and a machine-made specialist on /machine-made/ that knows fiber, pile, and quick-ship inventory. Display conditions handle URL routing. Each bot has its own tone: heritage and patience for hand-knotted, fast and stock-aware for machine-made.

Conversation logs show high-intent buyers so your team can follow up. Buyers asking about full-room plans, designer trade discounts, or rug care services are signals worth a personal call. The log captures sizes and fibers discussed, rooms mentioned, and any project context shared in chat, so a sales rep arrives ready with a curated selection rather than a cold pitch.

Yours. SleekAI is BYO key for OpenAI, Anthropic, Google, or OpenRouter, so cost and data stay in your control. Rug stores with seasonal traffic care about cost predictability. Direct billing to the provider lets you set hard caps and pick the model, GPT-4o-mini for routing, GPT-4o or Claude Sonnet for nuanced fiber and provenance questions, without per-message markup.

If your policy offers a home trial (e.g., 30 days), the bot explains the rules: free return shipping inside the trial window, light wear acceptable, no pet damage, original tag attached. Buyers worried about color or scale at home get the trial offer in chat and the conversion goes up. Returns outside the window route to a service ticket rather than an automated refund.