Yes. It uses your published staffing rules - guests per car, attendants per car-volume tier, supervisor thresholds. A 130-guest wedding becomes 4 attendants and a working supervisor at a private estate. Restaurants and country clubs use different ratios because parking layout changes the math, and the bot follows whichever rule set you publish.

It captures the additional insured names (venue, homeowner, planner, sometimes the catering company), venue requirements, and any special endorsements like waiver of subrogation or primary-and-non-contributory language. The structured request routes to your insurance contact for issuance with standard three-business-day turnaround so the certificate beats the deposit deadline.

Yes. If your site publishes restaurant or multi-night pricing, the bot routes those inquiries to that pricing path. Shift rates, weekly minimums, and account-billing terms are different beasts than a one-night wedding quote, so the path keeps lead context separate and gets the right rep on the call.

Yes. Host-paid gratuity (typically 18-20% added to the bill, no signage, guests do not tip) versus open-tipping (attendants accept guest tips directly, host bill is lower) is one of the most common valet questions. The bot explains both with the math so couples pick a model that fits their guest experience.

It hands off to whatever scheduling or CRM you use - When I Work, ServiceTitan, Deputy, or a custom form - with event details pre-filled. The structured payload includes date, hours, attendant count, supervisor flag, travel zone, and the COI fields, so dispatch is a confirmation rather than a re-entry.

If your contract includes weather provisions for outdoor events (rain plan with covered drop-off, additional cones and signage, runners with umbrellas), the bot explains them upfront. Couples planning a tented backyard wedding in shoulder season especially appreciate seeing the rain plan as a line item rather than a surprise call the morning of.

Yes. Setup includes valet stand, signage, key cabinet, and cones - that comes from your published setup list. For private estates the bot also flags signage placement (driveway entrance, drop-off curb) so the couple can clear it with the homeowner before the day.

If your published policy explains how host-paid gratuity is distributed (pooled across the on-shift team, including the supervisor) and the hourly-minimum guarantee for attendants, the bot answers honestly. Clients ask this because they want to know their gratuity reaches the people parking cars - the bot can confirm without HR-style pivoting.