Yes. Display conditions in SleekAI let you load the bot only on pages a verified-adult visitor can access. The system prompt also refuses to discuss products with anyone who self-declares as under your legal age, and politely points to your age-verification page. The bot does not bypass your gate, scrape minor-friendly content, or recommend products outside of your published catalog. Compliance posture matches your staff at the counter.

No. The system prompt explicitly forbids health benefits, cessation claims, or comparisons to smoking. The bot describes products, compatibility, and refill ratios from your catalog without making medical claims. If a customer asks a health-related question, the bot politely declines and points to their healthcare provider. This protects your shop from regulator and platform-policy issues that have ended other shops' chat experiments.

Yes. Coil family, fit, ohm range, and device compatibility live in product meta. A shopper asking which coil fits their Uwell Caliburn G2 gets the actual Uwell Caliburn G/G2 coil SKU at 0.8 ohm or 1.0 ohm with the current 4-pack price. Cross-device compatibility errors (the most common refund cause in vape retail) drop significantly when the bot quotes from real spec data instead of guessing.

If your shipping policy page is in the knowledge base via OpenAI Files, yes. The bot quotes adult-signature requirements, state-restricted shipping, and PACT-compliance notes from your published page. Customers asking about delivery to a specific state or country get a real answer with the right shipping option from your catalog, not an invented one. This prevents the worst kind of customer-service surprise after the order ships.

Yes. Multibot plus display conditions runs each section as its own bot. The disposable bot on /disposables/ stays in flavor-and-puff-count territory. The pod-system bot on /pods/ focuses on Caliburn, Vinci, and Argus lines with their coils. The DIY bot on /diy/ covers nicotine base, flavor concentrates, and PG/VG blending. Each only sees products and pages relevant to its section.

Yes. TPD and equivalent compliance (10 ml caps, 20 mg/ml nicotine cap in the EU) lives in product meta as a compliance-flag and bottle-size field. The bot only surfaces compliant SKUs for EU shipping destinations and switches to larger-format SKUs for jurisdictions where they are legal. Compliance posture varies by country and ships only what you sell, not what generic chatbots invent from training data.

Yours. SleekAI is bring-your-own-key for OpenAI, Anthropic, Google, or OpenRouter. Adult-content moderation on the major model APIs is generally compatible with regulated vape retail since the bot describes products neutrally and gates content behind age verification. Most coil-compatibility and shipping questions answer fine on GPT-4o-mini or Claude Haiku. Usage stays in your provider dashboard.

Yes. Conversation logs surface re-stock signals, flavor demand, and shipping-policy confusion. Repeated requests for a coil family or salt nic line you do not carry are a buying signal. Repeated confusion about a shipping rule is a policy-page rewrite signal. The log feeds the quarterly buying review and informs which new pod system to commit to before the rep call. Pair with WooCommerce order data for the full picture.