Yes. SleekAI maps fields from the yith_wcgc_gift_card_codes table, including the code, original amount, remaining balance, recipient email, and delivery date. The plugin reads them at request time and injects them into the chatbot's system message, so balance answers always match what WooCommerce will accept at checkout.

Gift-card products store design options in _ywgc_design postmeta and amount options in _ywgc_amount, with min and max for custom amounts. SleekAI exposes those fields, so the sales bot lists real designs and prices from the product page rather than inventing options that the YITH plugin will not actually sell.

Yes. You can scope the balance bot to require a code in the conversation before any data is returned, and you can scope my-account lookups to logged-in users only via display conditions. The model only sees the fields you map, so a single visitor cannot enumerate codes that belong to other buyers.

No. The YITH balance shortcode still works. SleekAI is an additional conversational layer that can answer balance questions inline, walk users through redemption, and handle adjacent questions like delivery dates or design choices in the same chat. Both can live on the same page.

SleekAI works with OpenAI, Anthropic, Google, and OpenRouter using your own API key. Gift-card balances and code metadata leave your site only as part of each inference request, do not persist on the provider beyond that, and are logged inside WordPress for your own review.

Yes. YITH Gift Cards reduces the amount on the same code after each order that consumes part of the balance. SleekAI reads the current remainder, so a recipient who has already used some of the card sees the live leftover and the bot can explain that the unused amount stays on the same code.

Yes. Multibot lets you scope a sales bot to the gift-card product page, a balance bot to /check-balance/, and a redemption helper to /checkout/. Each one has its own instructions, presets, model, and display conditions, but they all share the same YITH data source.

Every chat is stored inside WordPress in the SleekAI messages table with the model name, token counts, origin URL, and user ID when available. You can review and export from WP Admin. Nothing is held on a third-party SaaS dashboard, which keeps gift-card and recipient data inside your own site.