SleekView for Tidio: live chat and chatbot config as tables
The Tidio plugin embeds the live chat and Lyro chatbot using a public key stored in wp_options along with cached widget metadata. SleekView turns those records into a working audit table for marketing operations and support leads.
♾️ Lifetime License available
Tidio configuration as a queryable surface
Tidio's WordPress plugin embeds the chat widget and Lyro chatbot script using a public key stored in wp_options as tidiochat_public_key alongside a tidiochat_settings array. Cached widget metadata and project identifiers live in the same option group. The actual chats, contacts, and Lyro training corpus belong to Tidio's SaaS application and are never written to the WP database.
The default settings screen handles initial connection well but offers no list view, no audit history, and no way to see at a glance which sub-keys have drifted from the project defaults. SleekView reads the option group, unserializes nested arrays, and surfaces each sub-key as a row. Save a view per concern: the live chat block, the Lyro chatbot block, the WooCommerce sync toggles, the GDPR consent integration. Each becomes its own filterable table.
Inline edits flow through update_option() so any plugin that listens for Tidio option changes (such as an audit log or a config-sync tool) sees them. The live conversations stay in Tidio's app; the configuration that powers them becomes navigable in WP Admin.
Workflow
From a single option to a configurable table
Read the option group
tidiochat_settings plus the public key as a configuration source, unserializing nested arrays into rows.
Compose columns
Save group views
Edit inline
update_option() so any listener fires and the Tidio script reflects the change on next page load.
Sample columns
A typical Tidio configuration view
wp_options (tidiochat_settings, tidiochat_public_key)
| Group | Key | Value | Status | Updated by | Updated |
|---|---|---|---|---|---|
| Widget | color | #4A6CFA | Active | alex@studio.co | Apr 21 |
| Lyro | enabled | true | Active | ria@design.io | Apr 16 |
| WooCommerce | sync_orders | true | Override | tom@hello.dev | Mar 30 |
| Consent | gdpr_provider | cookiebot | Active | mia@brew.coop | Mar 14 |
Comparison
Default Tidio admin vs SleekView
Default Tidio admin
-
Settings panel hides sub-keys inside a serialized
tidiochat_settingsarray - No saved view of which sub-keys have drifted from defaults
- Lyro chatbot toggles aren't auditable from WP outside the settings tab
- No history of when the public key was last rotated
- No bulk view of related integration flags (WooCommerce, GDPR, consent)
SleekView
-
Unserialize
tidiochat_settingsinto one row per sub-key - Audit the Lyro chatbot toggles from a single saved view
-
Inline-edit values and write through
update_option() - Filter by group: widget, chatbot, consent, integrations
- Export configuration snapshots as CSV for change reviews
Features
What SleekView gives you for Tidio
Sub-keys as rows
tidiochat_settings is one option holding many configuration sub-keys. SleekView pivots it into a real list where widget, Lyro chatbot, WooCommerce, and consent settings each become their own filterable group.
Inline value edits
Change a sub-key value from the table. Writes route through update_option() so any plugin listening for Tidio config changes (audit logs, sync tools, cache layers) reacts normally.
Drift detection
Save a view filtered to sub-keys that differ from Tidio's default values. That's the fastest way to spot accidental overrides made during a theme switch or a developer handover.
Audience
Who uses SleekView for Tidio
Marketing operations
Audit the widget, Lyro chatbot, and consent integration settings on one screen. Stop hunting through tabs to confirm whether the chatbot is active on a given environment.
Support leads
Spot which integrations (WooCommerce order sync, contact form bridge) are wired up by filtering the configuration group, without asking a developer to dump wp_options.
Site administrators
Diff configuration between staging and live by exporting both saved views to CSV. Reduces handover risk during launches when the public key or integration toggles can quietly differ.
The bigger picture
Why a chat plugin's settings deserve a real table
Tidio's strength is its product breadth: live chat, Lyro chatbot, WooCommerce sync, consent integrations, and a marketplace of pre-built flows all wired through one WordPress plugin. The cost of that breadth is a settings surface that's effectively a single serialized option carrying dozens of sub-keys. The settings screen renders them as tabs, which works for first-time setup but offers no audit, no drift detection, and no way to compare environments.
On any site that's been through more than one team handover, this gap shows up as confused operators asking why the chatbot is enabled on staging but not on production, or why the consent provider switched without anyone remembering when. SleekView fixes the structural issue by treating tidiochat_settings as a real table. Each sub-key is a row, each environment can be exported and diffed, and every edit fires the same WordPress hooks the settings screen would.
The chat experience customers see doesn't change. The team operating it gets a surface they can actually navigate.
Questions
Common questions about SleekView for Tidio
No. Tidio chats, contacts, and Lyro chatbot training data live in Tidio's SaaS app. SleekView only reads the configuration stored in WordPress, which is the option group containing the public key and sub-keys.
SleekView unserializes tidiochat_settings and exposes each sub-key as its own row. Nested arrays (such as Lyro toggles or WooCommerce sync flags) are flattened with a parent group column.
They go through update_option(), which fires standard WordPress hooks. The Tidio plugin's own listeners (and any third-party listeners) see the change exactly as if it came from the settings screen.
Yes. Filter rows where group equals Lyro to surface every chatbot-related sub-key on one screen. Sub-key values like enabled or training_corpus_id show up as inline-editable rows.
Tidio's WooCommerce integration toggles live in the same option group. SleekView surfaces them as a WooCommerce sub-group so support and ops teams can confirm at a glance whether order sync is active.
The key is stored in wp_options, so any user with manage_options capability can read it from WP itself. SleekView respects WordPress capabilities, so view scoping can hide that row from roles that shouldn't see it.
No. SleekView runs in WP Admin and reads options on demand. The frontend Tidio script loads identically to a stock install, with no extra HTTP requests added by SleekView.
Pair SleekView with any standard option audit log plugin. The combination shows the previous value alongside the current one, and the row remains inline-editable to revert.
Pricing
More than 1000+
happy customers
Explore our flexible licensing options tailored to your needs. Upgrade your license anytime to access more features, or opt for a lifetime license for ongoing value, including lifetime updates and lifetime support. Our hassle-free upgrade process ensures that our platform can grow with you, starting from whichever plan you choose.
Lifetime ♾️
Most popular
EUR
once
- Unlimited websites
- Lifetime updates
- Lifetime support
...or get the Bundle Deal
and save €250 🎁
The Bundle (unlimited sites)
Pay once, own it forever
Elevate your WordPress site with our exclusive plugin bundle that includes all of our premium plugins in one package. Enjoy lifetime updates and lifetime support. Save significantly compared to buying plugins individually.
What’s included
-
SleekAI
-
SleekByte
-
SleekMotion
-
SleekPixel
-
SleekRank
-
SleekView
€749
Continue to checkoutBrowse more
- Woocommerce Dokan Pro
- Woocommerce Tax Toggle
- Woocommerce Store Credit
- Woocommerce Google Product Feed
- Woocommerce Distance Rate Shipping
- Wcfm Membership
- Gumroad Wp
- Yith Woocommerce Points And Rewards
- Magento Bridge
- Yith Woocommerce Anti Fraud
- Aelia Tax Display By Country
- Woocommerce Octobat
- Aelia Prices By Country
- Wp Simple Pay
- Sliced Invoices