Yes. SleekAI maps fields from shop_coupon postmeta, including coupon_amount, discount_type, date_expires, and the Advanced Coupons _wc_acsw_* keys for cart conditions, BOGO deals, role restrictions, and scheduled windows. The bot sees the same rules the plugin enforces at checkout, so explanations match real behavior.

Yes. The Loyalty add-on stores earnings and redemptions in wp_acfwl_log and related tables. SleekAI exposes the logged-in user's current balance, lifetime earned points, and recent redemptions through mapped variables, so the my-account bot returns the same totals as the loyalty page itself.

Yes. When a BOGO rule fails, it is almost always because the cart misses a category, quantity, or product condition. SleekAI passes the BOGO rule and current cart contents into the prompt, so the bot can point at the specific condition that did not match, like needing three items from the Tee category.

No. Advanced Coupons still controls coupon application, notifications, and loyalty emails. SleekAI sits alongside it as a conversational layer. Turn the chatbot off and Advanced Coupons works exactly as before. Turn it on and customers get inline answers without waiting for an email or support reply.

SleekAI works with OpenAI, Anthropic, Google, and OpenRouter using your own API key. Coupon rules, loyalty balances, and cart contents leave your site only as part of the inference request and never persist on the provider beyond that. You stay in control of which model handles which bot.

Yes. Multibot lets each bot have its own instructions, presets, model, and display conditions. A cart bot scoped to /cart and /checkout handles troubleshooting, a my-account bot handles loyalty lookups, and a /deals/ bot pitches scheduled promotions. They share data but never share scope.

Yes. Advanced Coupons stores schedule windows in _wc_acsw_schedule_* meta. SleekAI maps those timestamps into the prompt so the bot will not pitch a promotion that has not opened yet, and it will warn a customer that a code is about to expire when the end timestamp is near.

Every conversation lives inside WordPress in the SleekAI messages table, with the model name, token counts, origin URL, and user ID when available. You can browse them in WP Admin and export to CSV. Nothing is held on a third-party SaaS dashboard, which keeps coupon and loyalty data inside your own site.