No. SleekAI is configured to refuse allergen identification, testing interpretation, and any diagnostic claim. The bot will not tell a patient what they are reacting to, will not interpret prior testing results, and will not recommend specific testing panels. Those determinations belong to the allergist at the visit. The bot redirects every diagnostic question to a consultation and explains what testing options the practice offers in general terms.

Yes, when your testing menu lives on WordPress pages. SleekAI reads your skin-prick, intradermal, patch testing, component-resolved blood testing, and food challenge pages and answers from your published copy. Updates to the page propagate immediately, so when a new test (e.g., a new component panel) becomes available you only update one place. The bot quotes what you actually offer, not a generic allergy chatbot script.

Yes. OIT has different intake than standard food allergy consultations: target food (peanut, tree nut, egg, milk, wheat, sesame), prior reaction history, family commitment to in-office dosing visits, and current management. Tag your OIT-trained allergists in custom fields and the bot routes prospective OIT families to them directly, with a clean intake summary attached to the booking. The bot does not promise OIT candidacy, which is a clinical decision at consultation.

The system prompt is configured to route any suspected acute reaction (throat tightness, breathing difficulty, repeated vomiting after exposure, rapidly spreading hives, dizziness or fainting after exposure) to immediate epinephrine if prescribed and 911. The bot does not attempt severity assessment or suggest waiting to see how symptoms develop, which is the wrong direction with anaphylaxis. We also recommend a visible disclaimer in the widget header that the channel is not for emergencies.

Yes. Antihistamines and certain other medications interfere with skin testing, and patients arriving without washout often have to reschedule. The bot captures what the patient is currently taking and the upcoming visit type, then routes the washout-instruction question to the allergist (or to your published washout protocol page if you have one). This reduces the rate of patients arriving on antihistamines and getting interfering results.

Yes. Paediatric allergy has distinct needs: age, weight, growth context, parent or guardian contact and consent, school setting, sibling allergy history, current medications, prior reaction descriptions. The bot branches on the paediatric page to capture those details and routes to the paediatric allergist on your team. The same hard boundary applies: no diagnosis, no medication recommendation, just intake context and booking.

In your WordPress database under your control. Retention is configurable through the plugin. For US clinics handling PHI, you need a HIPAA-eligible OpenAI configuration, signed BAAs across the stack, encryption at rest, and access controls on log readers. Most allergy practices set 30 to 60 day retention and forward conversation summaries to the EMR through a webhook for the morning huddle.

It can describe the biologics your practice prescribes (omalizumab, dupilumab, mepolizumab, others) in general terms drawn from your biologics page, and route prospective patients to the allergist on your team who handles biologics. It will not recommend a specific biologic for a specific patient or interpret prior trial-and-failure history, which are clinical decisions that stay with the allergist at the visit.