No. SleekAI is configured to refuse individual nutrition advice and route everyone to a real MNT visit with a registered dietitian. Carb targets, meal plans, supplement guidance, medication-related advice - all stay with the RD. The refusal protects the practice's billing model and keeps the bot on the right side of state credentialing rules.

Yes, when you store plan coverage rules as custom fields. The chatbot reads them into the prompt and quotes UHC, Aetna, BCBS, and Cigna distinctly - hours per year, diagnosis-specific limits, pre-authorisation requirements. It also tells patients to verify with the card before the visit, which keeps everyone out of surprise-denial territory.

Yes. Tag each dietitian's specialties (diabetes, GI, eating disorders, oncology, kidney) and the bot suggests the right one based on the patient's referral reason. A diabetes referral gets routed to the RD with the CDCES credential; an eating disorder referral routes to the RD with that scope.

Yes, in your WordPress database with retention you control. Calls to the model use your own OpenAI API key directly, so no third party sits between your patients and the model. The conversation log gives the RD context for every booked intake.

Yes. SleekAI is multibot, so the telehealth section can have its own chatbot scoped to remote care - confirming state licensure rules, telehealth platform, and any plan-specific telehealth MNT coverage that differs from in-person.

Yes. The 28+ display conditions cover post type, URL, template, and user role, so you can keep the chatbot off the educational blog and the free recipe content. Most practices show it on conditions, insurance, new-patient, and contact pages and hide it everywhere else.

The bot is configured to recognise eating disorder language and route to your RD with that scope, or to specialist resources you publish if no in-house clinician handles them. It does not engage with restrictive eating questions, does not quantify intake, and does not validate goal weights. That posture is enforced in the system prompt.

Indirectly. SleekAI does not write into Practice Better, Healthie, or your EHR directly. It captures the referral, the diagnosis, the plan, and the intake details, then emails or webhooks the structured handoff to your team. The RD or biller confirms in the system the same way they would for a phone referral.