Yes. The system prompt screens for reactivity signals (lunging, growling, snapping at other dogs on leash) and routes those cases to private lessons or a behavior consultation rather than to group class. The owner hears the reasoning ('group class can make reactivity worse without a controlled environment') and the price difference. The bot does not bend the rule even when the owner asks for the cheaper group option, because putting a reactive dog in group class is unsafe for the other dogs in the room.

Yes, with caution. Bite history (any bite that broke skin) routes to a credentialed behavior consultation, not to standard training. The bot captures the bite history honestly (when, who, what context, depth of bite using the Ian Dunbar scale if the owner knows it), and flags the case for the behaviorist to review before the appointment. The bot does not give behavior advice, only captures and routes. Pre-appointment safety planning happens with the behaviorist.

Conversational intake gets to honest answers faster than forms. The bot asks for context (what is the dog doing, how often, what triggers it, when did it start, what has the owner tried), and follow-up questions catch the cases where the owner downplays a serious issue or overplays a minor one. The intake attaches to the booking record so the trainer reads it before the first session. The team arrives with a plan rather than a discovery agenda.

No. The system prompt blocks specific behavior recommendations because remote diagnosis is unreliable and behavior cases need observation. The bot describes programs and routes the owner to the right one, but does not say 'try ignoring the barking' or 'use a prong collar' or 'reward calm behavior with treats.' Those decisions belong to the trainer or behaviorist at the actual session. The bot stays in the booking lane.

Yes. Custom fields on the team page hold trainer name, credentials (CPDT-KA, IAABC-CBC, KPA-CTP), specialty (puppy foundation, reactivity, separation anxiety, sports), and availability windows. The bot can answer specialty questions ('do you have a trainer for separation anxiety') and route booking conversations to the right trainer. Multibot can also run a behavior consult bot separately from a basic obedience bot if the practice runs both.

Yours. SleekAI is BYO API key for OpenAI, Anthropic, Google, or OpenRouter, and the model bills you directly. A solo dog-training practice typically sees 5 to 20 USD per month in actual API usage on GPT-4o-mini, which handles program matching and behavior intake well. There is no per-message markup from SleekAI. GPT-4o or Claude Sonnet is a reasonable upgrade for complex behavior cases where the intake nuance matters.

Yes. Board-and-train (2,400 to 3,200 USD for 2 to 3 weeks) is a foundation program where the trainer lives with the dog and works on basic behaviors daily, then transfers the training back to the owner in a series of post-program lessons. The bot describes the realistic outcomes (foundation manners, leash skills, place command, basic obedience under distraction) and the realistic limitations (reactivity often does not fully resolve in 2 weeks, owner follow-through is critical). Honest framing fits both client expectation and program reputation.

Yes. Group classes typically run on a fixed schedule (Wednesday evenings, 6 weeks starting October 8). The bot lists upcoming sessions, confirms vaccination requirements (DHPP, rabies, bordetella for indoor classes), and captures the dog's age and basic behavior profile. Enrollment routes through the JS API to your booking tool. Reactive dogs are screened out at intake before reaching this enrollment flow.