Yes. The system prompt blocks new-dog bookings without an evaluation, no matter how the conversation is framed. Every new-client conversation routes to the assessment booking with the price, the schedule (typically Tuesday or Thursday mornings), and the vaccination requirements. The bot does not bend the rule for 'it's just one day' or 'my dog is friendly.' The evaluation exists to protect the playgroup, and the system prompt treats it as a hard requirement.

Yes. The required list (DHPP, rabies, bordetella, plus negative fecal in the last 12 months) lives in a custom field on the requirements page. The bot lists them in the evaluation conversation and again before any returning-client booking with an expiring vaccination. Owners receive the email address to send proof to. The bot does not accept verbal confirmation in place of paperwork, because the front desk needs the document on file.

Yes. The price sheet lives in custom fields with daily, half-day, ten-day package, and monthly unlimited rates. The bot quotes the math for each (45 USD per day in a package vs 50 USD per day standalone, monthly break-even at 17 days), so a regular client can pick the right plan without a front-desk conversation. Updating any rate updates every quote immediately, no retraining.

Yes. The evaluation intake captures play-style preference (rough, gentle, herding, chase), prior daycare history, neuter status, reactivity history, resource-guarding history, and bite history. The assessment team reads the intake before the dog arrives, so the 90 minutes of evaluation focus on observation rather than on questions the owner already answered online. Captured data attaches to the dog's record and informs future playgroup assignment.

Yes, when you tag the intake fields accordingly. Dogs under 25 pounds typically go to the small group, dogs over 8 years old often go to the senior group, and high-energy adolescents (under 18 months) usually go to the playgroup matched by energy level. The bot captures size and age at evaluation and the assessment team makes the final group assignment after observation. The system prompt does not make the group call itself, because temperament observation matters more than weight.

Yours. SleekAI is BYO API key for OpenAI, Anthropic, Google, or OpenRouter, and the model bills you directly. A single-location doggy daycare typically sees 10 to 30 USD per month in actual API usage on GPT-4o-mini, which handles the evaluation enforcement, package math, and intake conversations well. There is no per-message markup from SleekAI. GPT-4o or Claude Sonnet is a reasonable upgrade for complex multi-pet households.

Yes. The late pickup policy (typically 10 USD per 15 minutes past closing, or 50 USD for after-hours retrieval) lives in a custom field on the policies page. The bot explains the policy when asked, and can confirm the closing time and the after-hours number. It does not waive the fee, because waivers are a front-desk judgment call. The policy text stays consistent across every conversation when you update the field.

Yes, through the JS API. SleekAI hands the structured booking (date, type, duration, pet record, vaccination status) to your booking tool. Common setups include Gingr (the dominant daycare software), PetExec, ProPet, or a custom WooCommerce setup. The bot can also push intake to a CRM if you run separate sales and operations stacks. For shops on WordPress-native booking, the integration is straightforward.