Yes. The bot multiplies the per-night rate by stay length, applies the holiday surcharge to qualifying dates, and totals add-ons like extra pets sharing a suite. A 7-night Christmas quote with a senior dog on medical boarding arrives in one message with the math shown. The price sheet lives in custom fields, so updating the holiday surcharge updates every quote immediately.

Yes. The system prompt suggests medical boarding (95 USD per night) for pets aged 8 or older, pets on daily medication, or pets recovering from surgery. The owner hears the price difference and the reasoning (closer monitoring, separate area, attentive staff), and the upgrade decision happens before drop-off rather than at the counter. The bot does not force the upgrade, but it raises the option proactively.

Yes. Feeding schedule, food brand, cup size at each meal, medication name and dose and schedule, bedding requests, vet contact, emergency contact, behavior notes, and crate preference all capture during the booking conversation. The intake attaches to the booking record so the boarding staff reading the day-of-arrival briefing already has the full picture. Long-form intake is less friction conversationally than through a 30-field form.

Yes. The required list (DHPP, rabies, bordetella, canine influenza for some facilities, plus negative fecal in the last 12 months) lives in a custom field on the requirements page. The bot lists them at booking and asks the owner to send proof to the boarding email. It does not accept verbal confirmation in place of paperwork. The front desk has the document on file before drop-off, not at the counter.

Yes. Standard care typically includes twice-daily oral dosing at no additional cost. More complex schedules (insulin injections, multiple oral medications per day, chemotherapy support, post-surgical wound care) may carry an additional charge or require medical boarding. The bot describes the policy and routes complex cases to the appropriate tier. It does not give veterinary advice or recommend dose changes, only captures and follows what the owner reports.

Yours. SleekAI is BYO API key for OpenAI, Anthropic, Google, or OpenRouter, and the model bills you directly. A single-location boarding facility typically sees 15 to 40 USD per month in actual API usage on GPT-4o-mini, which handles tier quoting and intake conversations well. There is no per-message markup from SleekAI. Heavier conversation volume during holiday booking windows still stays manageable.

When tied to a logged-in client portal, yes. Returning boarders see their prior stay's intake (feeding, medication, behavior notes) pre-filled in the booking conversation and confirm any changes rather than reentering everything. The conversation log captures changes (new medication, new behavior notes) for the next stay. For non-logged-in returning boarders, the bot can search by pet name and surname to pull the prior record, with the owner confirming identity.

Yes. First-time boarders typically benefit from a 20-minute tour before committing to a multi-night stay, especially when the dog has anxiety. The bot offers the tour during new-client conversations, captures the dog's name and breed, and routes to the booking calendar. The tour gives the owner confidence about the facility and gives the staff a brief observation of the dog before the actual stay.