A bot that books like a real concierge

Dokan Booking lets vendors sell bookable products on a multivendor marketplace. Each bookable item is a WooCommerce product of type booking with extra postmeta keys like _wc_booking_duration, _wc_booking_cost, _wc_booking_min_date, and per-vendor availability rules. A booking, once created, is its own wc_booking post with start, end, status, and vendor reference. Customers ask the marketplace bot questions like is the photographer free on Saturday at 4pm, and a generic bot has no idea what to say.

SleekAI maps bookable product fields, the vendor's working hours, the booking cost, any per-day pricing rules, and existing bookings from wc_booking into the system message. Display conditions scope the bot to a specific vendor's bookable product page or to logged-in customers with open bookings. Multibot lets a buyer-facing concierge and a vendor-facing schedule assistant share one install with different prompts and scopes.

Generic chatbots will confirm slots that are already taken, quote the wrong price for a weekend booking, and offer to reschedule when the vendor has not authorised it. SleekAI reads what is actually in the database, then says the slot is free or busy, returns the right vendor price tier, and confirms the cancellation window before the customer commits.

Workflow

How SleekAI wires into Dokan Booking

1

Map booking data

Use the SleekAI Wizard to map bookable product fields, base cost, weekend uplift, working hours, and the wc_booking records into named variables your system message can reference at request time.

2

Scope per vendor

Set display conditions per vendor store URL, per bookable product page, and per user role. A logged-in customer with an active booking sees a different bot than a guest browsing offers.

3

Bring your own key

Plug in an OpenAI, Anthropic, Google, or OpenRouter key. Pick a fast model for availability lookups and a stronger model for reschedule and refund-language detection on the same chatbot.

4

Tune from the log

Read the conversation log, see which questions repeat per vendor, and either tighten the prompt or push the answers back into the vendor's product page so fewer customers need to ask the bot at all.

Try it now

A typical Dokan Booking conversation

Visitor on a portrait photography vendor's product page asks about availability and price. SleekAI sees the vendor's working hours and the slot pricing.

Comparison

Generic chatbot vs SleekAI for Dokan Booking

Generic chatbot

Cannot read live vendor availability or existing bookings
Quotes wrong prices for weekend or peak-day bookings
Confirms slots that are already taken by another customer
No scoping per vendor store or per bookable product
Cannot reference the vendor's cancellation policy accurately

SleekAI chatbot

Reads bookable products of type booking and slot pricing
Pulls existing wc_booking records to spot conflicts
Knows vendor working hours from Dokan booking settings
Per-vendor display conditions on store URL and product page
Logs each booking conversation with model, tokens, and vendor

Features

What SleekAI gives you for Dokan Booking

Live availability

The bot sees the vendor's working hours, existing bookings, and per-day pricing rules, so a question about Saturday at 4pm gets a real yes or no instead of a polite redirect to a contact form.

Correct slot pricing

Dokan Booking exposes base price, weekend uplift, and seasonal modifiers. SleekAI maps them into the prompt, so the bot quotes the actual total a customer would see at checkout.

Vendor and buyer modes

Run one assistant scoped to vendor store URLs that customers see, and another scoped to the vendor dashboard that helps the vendor reschedule, confirm, or follow up on existing bookings.

Use cases

Where marketplaces use SleekAI with Dokan Booking

Slot-finding pre-sales

Customers ask for a time, the bot returns the closest free slots from that vendor's calendar with the correct weekend or weekday price applied, no manual lookup.

Reschedule and cancel

Logged-in customers can ask to move or cancel a booking. The bot reads the booking record, checks the cancellation window, and tells them exactly what refund tier applies.

Vendor coaching

Marketplace operators review which vendors get the most pricing questions and adjust how vendors describe weekend pricing or minimum booking duration on their product pages.

The bigger picture

Why availability-aware booking matters

Bookable marketplaces sell trust. A customer who asks if Studio Luca is free this Saturday at 4pm wants a yes or a no, not a polite redirect to a contact form. Generic chatbots cannot help because they have never seen the vendor's calendar.

They will confirm slots that are already booked, quote a weekday price for a weekend booking, or invent a cancellation policy that does not exist on this store. Each of those answers is a chargeback or a one-star review waiting to happen. Dokan Booking already stores everything the assistant needs.

The bookable product, the per-day pricing rules, the existing booking records, and the vendor's working hours are all in WordPress. SleekAI just exposes them as mapped variables and lets a model use them in the prompt. Marketplace operators get a concierge that answers correctly, vendors get fewer no-show or pricing complaints, and customers stop bouncing between vendor and platform looking for a slot.

The bot reads what is actually true, then says it.

Questions

Common questions about SleekAI for Dokan Booking

Yes. SleekAI maps the bookable product's working hours, blocked days, and existing wc_booking records into the system message at request time. The bot can say Saturday at 4pm is free with Studio Luca because that data is read live, not cached overnight.

Dokan Booking stores base cost in _wc_booking_cost plus rules for weekend uplift, peak days, and longer durations. SleekAI maps each of those fields into named variables, so the bot returns the same total a customer would see if they went through the booking form themselves.

By default the bot answers and recommends free slots. Through the JS API you can wire a confirm button that opens the existing Dokan booking form pre-filled with the slot the bot suggested. Final payment and confirmation still go through Dokan's checkout.

If the vendor has a cancellation policy in product description or postmeta, SleekAI maps it into the prompt. The bot then quotes that policy specifically rather than inventing a generic one. Refund decisions still flow through Dokan's existing refund mechanism.

Yes. Multibot mode lets you scope each chatbot by URL pattern. One bot per vendor store URL, each with that vendor's tone and policy in the prompt, plus a top-level marketplace bot that routes by vendor when the customer is browsing the homepage.

Yes. Dokan Booking covers slot-based, day-based, and night-based bookings. SleekAI reads the relevant duration field per product, so a one-night stay rental and a one-hour studio session both get correct pricing and availability answers.

Only if the underlying product data is wrong. SleekAI does not invent uplift values. It reads the vendor's per-day pricing rules from postmeta and uses them. If a vendor changes their weekend uplift, the next bot reply already reflects it without any retraining.

Yes. Conversation logging respects user-role visibility. Vendors see logs only from bots scoped to their store and dashboard, while the marketplace owner sees everything. Each log row includes the model name, tokens, page URL, and the booking referenced if any.

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Pricing

Q: How does it handle vendor-specific pricing?

Dokan Booking stores base cost in _wc_booking_cost plus rules for weekend uplift, peak days, and longer durations. SleekAI maps each of those fields into named variables, so the bot returns the same total a customer would see if they went through the booking form themselves.

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AI chatbot for Dokan Booking: per-vendor bookable product Q&A

A bot that books like a real concierge