Yes, as long as you store toxicity status in a custom field or taxonomy on your plants. The bot only confirms safety against data you have set, never against guesses. If a plant is unflagged, the bot says it cannot verify rather than inventing an answer. That is the right behaviour for a question with vet-bill stakes.

Yes. Drop your guides into the OpenAI Files vector store and the bot retrieves relevant sections during conversations. Watering, repotting, light-acclimation, and pest-treatment guides all become callable knowledge. The retrieval is grounded in your wording, so the bot's care advice matches the in-store voice rather than diverging into generic plant trivia.

Yes. Live WooCommerce stock feeds the bot's recommendations. If a Calathea Orbifolia goes out of stock midday, the bot stops recommending it without a manual update. Cache duration can be tuned for shops that batch-update inventory daily versus those that sell out small lots in real time, so freshness matches your operation.

Yes. Multibot lets each section have its own bot and prompt. The tropicals bot on /tropical/ talks about humidity and grow lights, while the outdoor bot on /garden/ talks about hardiness zones and frost dates. Each scope is set with display conditions, so the bot only sees the catalog slice it should answer about.

When grounded in your guides and product meta, yes. The system prompt sets the tone, the data sets the accuracy. A bot trained only on your wording will say leaves rather than foliage if that is your house style. For shops that source plants from specific growers, you can also load the grower's care notes so provenance-specific advice carries through.

Yours. SleekAI is bring-your-own-key for OpenAI, so cost and conversation data sit in your account. You can set monthly spending caps, swap to a smaller model for cost-per-message reductions, or pause traffic during a slow week. There is no SaaS layer between your shop and the model, which keeps customer data governance clean.

Tag plants with availability windows and the bot will respect them. A summer-only Hoya Imperialis stops appearing in October recommendations, and a winter-only Christmas cactus surfaces in November. Seasonal availability is one of the meta fields that hurts generic bots the most, because they assume year-round stock that plant retail almost never has.

Yes. Customers with north-facing windows, basement flats, or fluorescent-only offices get filtered shortlists rather than generic low-light suggestions that still need bright indirect. If your catalog has plants tested under grow lights or genuinely tolerant of two-foot-from-window placement, those rise to the top. Honest unsuitable answers are better than overpromising.