Update your menu in WordPress as products or posts and SleekAI ingests them automatically. The morning publish — whether that is a custom post type for daily bakes or WooCommerce products with stock — is the same source the bot reads. There is no separate menu file to keep in sync, which matters when the team is already short on time before the counter opens.

Yes. The bot is grounded in your documented allergens and is configured to flag shared-kitchen risk. If an allergen has not been tagged on a product, the bot will say it cannot verify rather than guessing. For severe coeliac requirements the system prompt always adds a shared-equipment caveat, which is the right behaviour for a question with real medical stakes.

It can answer questions and route customers to your pre-order form. Conversations are logged for follow-up so the team can see which pre-order requests came in overnight, what was asked about cutoffs, and whether anyone tried to order outside the window. The form fill remains where it was — the bot just removes the friction of finding it and reading the policy.

Yes. Multibot plus display conditions lets catering live on /catering/ with its own prompt. The catering bot can ask qualifying questions — date, headcount, dietary needs — and route the lead to a longer form, while the retail bot on /shop/ stays focused on today's case. Each bot only sees the pages and products in its scope.

Yes. WooCommerce or any custom post type is supported through context fields and display conditions. Bakeries that run a daily menu CPT and use WooCommerce only for shipped goods can connect both sources to the bot, with display conditions ensuring the right context surfaces on the right pages without bleeding between catalogs.

Yours. SleekAI is bring-your-own-key for OpenAI. That keeps cost visible in your OpenAI dashboard and ensures conversation data is governed by your account. You can set spending caps for slow seasons, swap to a cheaper model when traffic is mostly menu-availability questions, or pause altogether without touching the WordPress install.

Yes. Tag a galette as available August through October and the bot only surfaces it in that window. Limited-edition collaborations or holiday specials can be flagged similarly, so a March chat does not promise a Christmas stollen that has not been baked since December. Seasonality is one of the easiest wins for a grounded bot in a daily-menu category.

Yes, within boundaries. The bot can answer lead-time policy, base flavor options, and whether a particular allergen-free option is feasible based on your published cake page. For genuinely custom design — the photo of a Pinterest cake — the bot routes to the team via a logged conversation and a follow-up form rather than committing to a design it cannot price.