Yes - hand off via webhook or deep link to Vagaro, Booker, Mindbody, Square Appointments, or any tool with a public booking URL. The bot collects the treatment, therapist, slot, and contact details, then deep-links to the booking system or pre-fills a form. Real-time availability lives in the booking tool itself.

Yes - the system prompt encodes your policy and the bot mentions it before confirming, never as an afterthought. It can collect card-on-file via a secure Stripe link triggered at the booking moment. Most spas see a measurable drop in no-shows when the policy is mentioned in the same exchange as the booking confirmation, and the bot makes that consistent.

If your treatment menu describes who each treatment is for, the bot will match. You can also add specialty fields like "targets shoulders", "best for stress", or "includes hot stones" and the bot uses them in its recommendations. The match feels personalised because it is grounded in your published data, not generic spa-speak.

It cross-sells and links to your existing gift-card checkout. SleekAI does not process payment - it routes to your tool (Square, Stripe, Vagaro, or whatever your front desk uses for gift card sales). The bot surfaces the cross-sell at the right moments: birthday, holiday, anniversary, surprise, and wraps with the recommended amount based on your service prices.

Yes - 28+ display conditions let you target by URL, post type, or page. A couples-massage page can have a bot focused on duo bookings, the package upsell, and the champagne add-on. The main spa bot stays focused on solo treatments. Each has its own prompt, presets, and tone.

Conversations log to your WordPress database with retention you control. SleekAI is bring-your-own-key, so prompts go directly to OpenAI, Anthropic, or Google - no third-party logging or shared training pool. The spa owns the data the same way it owns the WordPress install. No SaaS dashboard, no third-party processor.

Yes. The bot is configured to surface relevant add-ons at the booking moment - Hydro-Facial before a massage, foot scrub before a manicure, scalp massage with a facial. The trigger logic lives in the system prompt and the add-on inventory comes from your service posts. Most spas see higher per-booking revenue within the first month of deploying.

The bot is configured to recognise pregnancy and medical-condition language and route to the prenatal-certified or appropriate therapist. It asks the guest to mention the condition at booking so the therapist can adjust the treatment. The bot does not give medical clearance and does not assess whether a treatment is safe - that posture is enforced in the system prompt.