It reads your artist pages, portfolio tags, and style descriptions. If June's page says 'fine line botanical and floral,' the bot routes those inquiries to June. Specific bios produce specific routing - bios that just list names without style tags will produce vague matches. Update a bio when an artist takes on a new style and the bot picks it up on the next conversation.

It gives ballpark ranges based on your published size-and-style pricing guidelines. A 6-inch fine line forearm piece might quote at $400-$650 depending on detail; a sleeve gets a session-rate range. For final quotes, it routes to the artist after consult. The bot is explicit that the range is a ballpark, not a final price, so visitors are not surprised when the consult quote lands higher or lower.

Yes. The bot explains deposit amounts and policies straight from your shop pages - $100 to hold a consult, applied to the final cost, non-refundable in most cases. Deposit links can be included in the booking confirmation, so visitors lock the consult slot the same conversation. The bot mirrors whatever language your policy page uses.

If you have separate flash days or walk-in policies, the bot recognizes those requests and routes them to the right path - flash sheet for the day, walk-in days for next available, custom consult queue for everything else. Most shops find the routing improves walk-in conversion because visitors get clear direction instead of a vague 'sometimes we take walk-ins'.

Yes. SleekAI prompts visitors to share placement photos and references during the conversation, then attaches them to the consult request. The artist sees the references in the inbox, not three days later in a separate email thread. This alone is enough reason to deploy the bot for most shops.

Conversations are stored in your WordPress database under your control - not on a third-party SaaS. With BYO API key, model traffic also flows through your own OpenAI or Anthropic account, so the inquiry data never sits on a vendor's logs. For shops handling sensitive cover-up requests or memorial pieces, this matters.

Yes. First-timers are often unclear on the workflow - free consult, deposit to book the session, balance day-of - and the bot walks through it in plain language using whatever phrasing your shop page uses. Half the shop's inbox saved is just first-timers asking how the process works before they commit.

It captures disclosures - existing tattoos, allergies, recent skin treatments, blood thinners - in the intake form and flags them in the consult brief. The artist makes the call on whether the work is safe to proceed; the bot is not making medical judgments. It does ask the questions your intake form already asks, in conversational form.